Luxury Residential Concierge Garwood NJ

About the position

The Luxury Residential Concierge position at Maverick Concierge involves providing exceptional service to residents in a luxury residential setting. The role requires a professional and courteous approach to address residents' requests and inquiries, ensuring a high level of satisfaction and maintaining the company's reputation for outstanding guest service.

Responsibilities

• Attend to residents' requests and needs in a professional manner.
• Handle inquiries and effectively solve problems.
• Respond appropriately to complaints from residents.
• Assist residents with outstanding customer service.
• Maintain a flawless reputation by providing excellent guest service.

Requirements

• 1 year of customer service experience (Required)
• 1 year of phone etiquette experience (Required)
• 1 year of time management experience (Required)
• 3 years of hospitality experience (Required)
• 3 years of customer service experience (Required)
• 3 years of concierge experience (Preferred)

Nice-to-haves

• Concierge experience (Preferred)

Benefits

• 401(k)
• Flexible schedule