Luxury Retail Sales Associate

$43,680 - $43,680/Yr

The Retail Network - Dallas, TX

Full-time - Entry Level

Dallas, TX

About the position

The Luxury Retail Sales Associate position is a full-time role based in Dallas, TX, focused on providing exceptional customer experiences in a high-end jewelry showroom. The associate will engage with customers, assist in their purchasing decisions, and create personalized experiences while promoting the company's mission of ethical sourcing and sustainability. This entry-level position offers opportunities for professional growth and development within a collaborative team environment.

Responsibilities

• Create memorable and personalized experiences for customers by providing support and responding to inquiries over phone, email, and live chat.
• Assist and guide customers through purchasing decisions such as custom design orders and diamond options.
• Conduct in-person customer appointments to present products in a private showroom, ensuring a high service level environment.
• Consistently seek ways to improve the customer experience while adding value to the sales team.
• Actively participate in weekly sales meetings.
• Collaborate across departments on special projects in order management, inventory, merchandising, and fraud prevention efforts.

Requirements

• Bachelor's degree preferred.
• Sales and customer service experience in a retail and/or e-commerce position preferred.
• Excellent written and verbal communication skills.
• Attention to detail.
• Ability to think critically and adapt quickly in a flexible environment.
• Exceptional time management skills and accountability.
• Team player with an ability to work collaboratively.
• Entrepreneurial spirit / self-starter.
• Strong computer skills.
• Interest in socially and environmentally responsible organizations and products.

Nice-to-haves

• 1-3 years of work experience in a service-oriented retail, hospitality, or sales role.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance