Luxury Sales Consultant - Part Time - Garden State Plaza

$45,094 - $57,054/Yr

Blue Nile - Paramus, NJ

Part-time - Entry Level

Paramus, NJ

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Luxury Sales Consultant at Blue Nile is a part-time role focused on providing exceptional customer service in the retail showroom at Garden State Plaza, Paramus, NJ. The consultant will educate customers about jewelry purchases, embody the brand's white glove culture, and strive to create lasting relationships with clients. This position is integral to enhancing the customer experience and achieving sales goals while maintaining a professional and enthusiastic demeanor.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
• Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
• Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
• Continuously maintain excellent attendance and punctuality
• Consistently achieve or exceed company sales and service goals
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer

Requirements

• Passion for educating customers about jewelry
• Strong communication skills
• Ability to resolve customer service challenges effectively
• Commitment to maintaining excellent attendance and punctuality
• Proven track record of achieving sales and service goals

Nice-to-haves

• Experience in luxury retail sales
• Knowledge of fine jewelry and diamonds
• Ability to work in a fast-paced environment

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k) employer match
• Discretionary bonus eligibility