LaserAway - San Carlos, CA
posted 16 days ago
About the position
Join LaserAway as an Aesthetic Sales Consultant Elevate Your Career in Aesthetic Dermatology! Are you passionate about aesthetics, driven to provide exceptional service, and motivated by achieving results? LaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking dynamic Aesthetic Sales Consultants (Patient Care Coordinators) to deliver unparalleled client experiences and drive clinic success through personalized consultations and expert guidance. As an Aesthetic Sales Consultant, you'll be the first point of contact for clients, creating personalized treatment plans to help them achieve their aesthetic goals. This dynamic role combines customer service excellence with strategic sales, focusing on building lasting client relationships, achieving revenue goals, and contributing to a results-driven clinic team.
Responsibilities
- Deliver Exceptional Service: Provide a premium, personalized experience for every client, ensuring they feel valued and cared for throughout their visit.
- Conduct Expert Consultations: Guide clients through in-depth consultations to help them select treatments tailored to their needs and aesthetic goals.
- Drive Sales Success: Consistently meet and exceed individual sales targets, conversion rates, and average ticket values by delivering expert advice and building trust with clients.
- Upsell and Cross-Sell Treatments: Recommend additional products and services to enhance client results, contributing to clinic revenue goals and long-term client satisfaction.
- Facilitate Financing Options: Assist clients with financing solutions like Care Credit, ensuring a seamless and transparent transaction process.
- Oversee Front Desk Operations: Manage patient check-ins, check-outs, and scheduling with efficiency and professionalism, upholding LaserAway's brand standards.
- Support Clinical Operations: Assist clinicians by preparing treatment rooms, organizing schedules, and helping with operational tasks such as patient numbing and shaving.
- Participate in Team Collaboration: Engage in daily huddles to align on sales strategies and participate in regular check-ins with management to review KPIs and performance goals.
Requirements
- Education: High School Diploma required; Associates or Bachelors Degree preferred.
- Experience: 2+ years of sales experience preferred but not required.
- Skills: Strong interpersonal and communication skills, with the ability to build rapport, address client concerns, and close sales effectively.
- Professionalism: Self-motivated, detail-oriented, and able to work both independently and as part of a cohesive team while maintaining LaserAway's high standards of professionalism.
- Flexibility: Available to work weekends and evenings to meet client and clinic needs.
Benefits
- Medical, Dental, Vision, Disability and Life Insurance
- 401(k) plan with a company match
- Paid Time Off (PTO) in compliance with state and federal requirements
- Incentive compensation, including potential bonuses and commissions
- Free and Discounted Treatments
