Luxury Sales Specialist

$33,280 - $33,280/Yr

O'GARA Beverly Hills - Beverly Hills, CA

Full-time - Entry Level

Beverly Hills, CA

About the position

The Luxury Sales Specialist serves as a brand ambassador for O'GARA, focusing on delivering exceptional customer service and educating customers about luxury vehicles. This role involves engaging with customers, showcasing products, and ensuring a high-quality experience throughout the sales process.

Responsibilities

• Greet and welcome customers entering the showroom and assist with controlling customer flow.
• Deliver exceptional customer service by engaging, educating, and exciting prospective customers about the brand and vehicles.
• Tour customers around the showroom and exterior lot, showcasing vehicles and merchandise.
• Attend required training classes and sales meetings to become a subject matter expert on brand products.
• Utilize CRM databases and tools to achieve and exceed target goals for customer interactions.
• Gather customer information to transition them to the sales team effectively.
• Contribute to achieving monthly sales and delivery targets by exceeding individual and store sales goals.
• Assist with preparing and staging vehicles for scheduled appointments or deliveries.
• Execute customer documents during vehicle deliveries and assist with setting up personal vehicle preferences.
• Promote the brand and events through company social media accounts.
• Participate in opening and closing showroom procedures.

Requirements

• 2 years of sales experience in the high-end luxury industry (clothing, jewelry, auto, etc.)
• Passion for providing exceptional customer experience with excellent customer service skills.
• Positive, enthusiastic, and passionate about the automotive industry.
• High level of proficiency with computers, mobile devices, and software applications (especially MS Office, Google Docs).
• Experience with CRM applications (Salesforce) is desired.
• Technologically savvy with the ability to troubleshoot vehicle technology features.
• Strong professionalism and personal presentation.
• Ability to work independently and as part of a team.
• Great attention to detail and highly organized with excellent communication skills.
• Must have a valid Driver License and be insurable.

Nice-to-haves

• Experience in luxury automotive sales
• Knowledge of vehicle technology features
• Familiarity with social media marketing

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid training
• 401k Plan
• Employee vehicle purchase plans
• Discounts on products and services
• Long-term job security