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Novalink Solutions - Madison, WI
posted 2 months ago
Full-time
Madison, WI
Professional, Scientific, and Technical Services
About the position
The M365 Admin position at the Universities of Wisconsin-Systems Administration is a contractor role aimed at supporting the identity and access management team responsible for overseeing the Microsoft 365 tenant. This role is essential for backfilling the current M365 admins as they transition to Teams phones, ensuring the smooth operation of day-to-day M365 administration tasks.
Responsibilities
- Using the Office 365 Admin Center and/or Okta administrative tools.
- Configuring and maintaining mailboxes, including email forwarding, shared mailboxes, and email security settings.
- Implementing and maintaining security measures in M365 to safeguard data and applications.
- Working with and educating users on best practices and new features of M365.
- Answering support tickets and assisting end users with issues related to Microsoft 365 and other cloud applications.
Requirements
- Proficiency in using the Microsoft 365 Admin Center.
- Experience in configuring and maintaining mailboxes, including email forwarding, shared mailboxes, and email security settings.
- Ability to implement and maintain security measures in M365 to safeguard data and applications.
- Strong written and verbal communication skills to interact with users and stakeholders.
Nice-to-haves
- Experience in administering Microsoft 365 suite.
- Familiarity with Active Directory, Intune, and/or Zoom.
- Knowledge of IAM systems and two-factor authentication, particularly Okta.
