About the position
The Medical Assistant position at Optum in Plainview, NY, is a full-time role focused on assisting clinicians in providing high-quality healthcare in a pediatric setting. The Medical Assistant will work closely with patients and healthcare team members to gather and maintain essential medical information in a friendly and personable manner. This role is crucial in establishing rapport between the clinician and the patient, ensuring that patients feel comfortable and cared for during their visits. The position is located at 814 Woodbury Rd, Plainview, NY, and requires a commitment of 37.5 hours per week, with specific hours on Monday, Tuesday, Thursday, and Wednesday, including rotating Fridays and Saturdays. In this role, the Medical Assistant will increasingly take on responsibilities that include obtaining patient histories and vital signs, preparing patients for examinations, and accurately documenting chief complaints in the EPIC system. The Medical Assistant will also retrieve laboratory and radiology test results, instruct patients regarding treatment as per clinician's instructions, and ensure that exam rooms are stocked and prepared for examinations or procedures. Additionally, the Medical Assistant will handle incoming phone calls, follow up with patients, and schedule appointments as necessary. This position offers an opportunity to work in a dynamic healthcare environment that values caring, connection, and growth.
Responsibilities
- Assist clinicians in providing direct patient care in a pediatric setting.
- Obtain patient histories and vital signs, recording them accurately in the EPIC system.
- Prepare patients for examination and treatment, documenting chief complaints.
- Retrieve laboratory and radiology test results and instruct patients regarding treatment per clinician's instructions.
- Stock supplies and prepare exam rooms and instruments for examinations, testing, or procedures.
- Respond to incoming phone calls and refer as necessary; follow up with patients to schedule appointments.
- Perform other duties as assigned.
Requirements
- Experience in a medical office setting.
- Experience with PC and Microsoft Office.
Nice-to-haves
- Medical Assistant certification.
- 1+ years of experience working as a Medical Assistant performing front and clinical back-office duties.
- Experience working with EPIC EMR software.
Benefits
- 401(k) matching
- $1,000 Sign on Bonus for External Candidates
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
