Machine Learning Engineer

Intone Networks - Sunnyvale, CA

Full-time

Sunnyvale, CA

Professional, Scientific, and Technical Services

About the position

We are seeking a skilled Machine Learning Engineer with a focus on React to join our innovative team working on a large-scale enterprise platform. The role involves implementing and optimizing AI and Large Language Model (LLM) tools, developing NLP systems, and collaborating with UI/UX designers to enhance user experience through AI integration. The ideal candidate will have a strong background in AI and machine learning, particularly in web development contexts.

Responsibilities

• Implement and optimize AI and Large Language Model (LLM) tools within our platform, ensuring compliance with federal requirements
• Develop NLP systems to analyze user utterances and provide real-time, contextual information to assist users
• Collaborate with UI/UX designers to embed AI tools within the interface, including AI-generated call notes and assistor bots
• Create AI-driven solutions to automate repetitive tasks and data entry, improving efficiency and accuracy
• Work with the Data Integration Team to ensure seamless data flow between systems and optimize database structures for efficient AI/ML operations
• Participate in Agile ceremonies and support efficient configuration and implementation of AI systems
• Develop comprehensive test plans to validate AI functionality and integration, monitoring performance metrics and making necessary adjustments
• Collaborate with cybersecurity and privacy teams to ensure AI implementations meet all necessary approvals and governance requirements
• Monitor AI system performance, define KPIs, and optimize the platform's AI capabilities

Requirements

• Strong background in machine learning, deep learning, and natural language processing
• Proficiency in programming React.js
• Experience with RESTful services and API integration
• Familiarity with low code/no code development platforms
• Knowledge of Agile methodologies and ITSM processes
• Understanding of federal compliance requirements for AI systems
• Experience with large-scale data processing and integration
• Ability to work in cross-functional teams and communicate complex technical concepts