Unclassified - Redmond, WA
posted 3 months ago
The Mail Services Specialist plays a vital role in the efficient processing, preparation, and delivery of mail across various Host-supported locations. This position is responsible for maintaining a precise daily schedule for the delivery of mail, packages, copy products, and stationery, ensuring that all items are mailed and delivered promptly. The Mail Services Specialist also oversees the stocking of mail and postage supplies, inspects deliveries, and processes shipment requests with Host vendors. Safeguarding deliveries from damage and tampering is a critical aspect of this role, along with responding to production needs as they arise. In addition to the core responsibilities, the Mail Services Specialist will deliver mail and packages to assigned locations according to a daily schedule. It is essential that all packages received and delivered are shipped or delivered on the same day, or that the consignee is informed of next-day delivery. The role requires checking and replenishing mail and postage supplies as necessary, auditing delivered items against delivery invoices, and approving or rejecting deliveries based on thorough inspections. The specialist must also check for contraband and ensure that all shipped packages are adequately protected against damage. The position may involve processing shipment requests with vendors, advising package owners of arrangements, and applying appropriate postage amounts and required identification to outgoing mail and packages. Additionally, the Mail Services Specialist will stock copy rooms and provide first response for copier fleet production needs, such as clearing jams and determining if a technician is needed. Other duties may include monitoring online production/copy requests, setting up conference rooms for client meetings, and answering telephones in a professional manner, directing calls, and taking messages. The role may also encompass other assigned duties as needed.