Mail Services Clerk Full-Time, In-Office Opportunity in Scottsdale, AZ

Ccmsi - Scottsdale, AZ

Full-time - Entry Level

Scottsdale, AZ

1,001-5,000 employees

Insurance Carriers and Related Activities

About the position

Join CCMSI as a Mail Services Clerk, a full-time role dedicated to managing the flow of inter-office, incoming, and outgoing mail. This position is integral to ensuring smooth communication and operations within the company, emphasizing accuracy and efficiency. As part of a collaborative and rewarding environment, you will have clear career development opportunities in a company recognized for its employee satisfaction.

Responsibilities

• Process and distribute all incoming, outgoing, and inter-office mail with attention to accuracy and timelines.
• Maintain organized records of mail activities, assisting departments as needed with mail-related inquiries.
• Provide general administrative support to office operations, ensuring resources are prepared and available.
• Pick up and process daily incoming mail to include sorting, opening, stamping, and recording of all incoming checks.
• Receive all incoming packages on PC and log outgoing packages for UPS on PC.
• Return mail without proper information or misdelivered mail, as well as return mail for approval within one week of receipt.
• Route mail to slots daily and as needed.
• Process outgoing mail (complete folding/mailing of checks and worksheets within one day of receipt) and rate shop between UPS and USPS.
• Provide back up to switchboard, as needed.
• Responsible for maintaining necessary level of postage in meter (postage by phone).
• Responsible for ordering of postage supplies (postage via phone).
• Maintain daily work log. Maintain mail cart and mail slots.
• Prepare UPS and Air shipments along with reports.
• Record all association postage daily and through UPS scale. Run daily and monthly reports for Accounting.
• Verify air services billing for payment.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Excellent oral and written communication skills.
• Ability to alphabetize, sort, and deliver mail.
• Must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required tasks.
• Flexibility, initiative, and the ability to work with a minimum of direct supervision.
• Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.
• Proficient with Microsoft Office programs.

Nice-to-haves

• Prior experience in mail handling, office administration, or data entry.
• Familiarity with office equipment such as postage meters and scanners.
• Strong organizational skills with an attention to detail, accuracy, and efficiency.
• Basic computer proficiency, especially in Microsoft Office (Word, Excel, Outlook).
• Excellent communication skills and a team-oriented approach.

Benefits

• 4 weeks of PTO in your first year
• 10 paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability options
• 401K
• Employee Stock Ownership Program (ESOP)