Fiserv - Baton Rouge, LA

posted 3 months ago

Full-time - Mid Level
Baton Rouge, LA
10,001+ employees
Professional, Scientific, and Technical Services

About the position

As a Mainframe Hardware Configuration Engineer at Fiserv, you will play a crucial role in configuring and maintaining the mainframe hardware that supports our global data centers. This position involves working with various hardware components including mainframes, disk systems, virtual tape, and SAN switches. You will be responsible for replacing and upgrading hardware, applying necessary fixes and patches, and troubleshooting issues to ensure that all deliverables are met efficiently and effectively. Your work will directly impact the performance and reliability of our systems, which are integral to the services we provide to financial institutions, corporations, and consumers worldwide. In this role, you will design and configure mainframe hardware systems tailored to meet the needs of our global infrastructure. You will diagnose and resolve hardware issues, monitor system performance, and make adjustments to enhance efficiency. Collaboration is key; you will work closely with software engineers, system administrators, and other IT professionals to ensure seamless integration and operation of hardware and software systems. Maintaining detailed documentation of hardware configurations, changes, and maintenance activities, including connectivity diagrams, will also be a significant part of your responsibilities. Additionally, you will utilize the IOCP mainframe to define and manage input and output configurations. Your participation in datacenter relocations, client migrations, and disaster recovery exercises will be essential to ensure that our operations run smoothly and without interruption. This position offers an exciting opportunity to contribute to a leading global fintech company and make a significant impact on our technological capabilities.

Responsibilities

  • Design and configure mainframe hardware systems to meet global infrastructure needs
  • Diagnose and resolve hardware issues to ensure optimal performance and reliability
  • Monitor system performance and adjust to improve efficiency and effectiveness
  • Work closely with software engineers, system administrators, and other IT professionals for seamless integration
  • Maintain detailed documentation of hardware configurations, changes, and maintenance activities
  • Utilize the IOCP mainframe to define and manage input and output configurations
  • Participate in datacenter relocations, client migrations, and disaster recovery exercises

Requirements

  • 6+ years of experience in mainframe hardware and software engineering
  • 5+ years of experience in mainframe hardware components, system architecture, and troubleshooting techniques
  • Bachelor's degree in a relevant field or an equivalent combination of education, work, and military service

Nice-to-haves

  • Understanding of standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, subnetting, and load balancing strategies
  • Certifications (e.g., IBM Certified Specialist) may be advantageous

Benefits

  • Competitive salary range of $99,400.00-$138,500.00 based on location and experience
  • Opportunities for professional development and career growth
  • Diversity and inclusion initiatives
  • Flexible work arrangements
  • Comprehensive health and wellness programs
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