Maintenance Coordinator

About the position

The Maintenance Coordinator at ResiHome plays a crucial role in property management by evaluating vendor proposals, ensuring timely property preservation actions, and maintaining communication with city officials to resolve violations. This position requires a blend of analytical skills, attention to detail, and effective communication to manage property maintenance and compliance efficiently.

Responsibilities

• Evaluate and negotiate proposal requests submitted by vendors for investor client submission.
• Monitor properties to ensure timely property preservation actions are completed to avoid deterioration and code violations.
• Collaborate with various business partners and external vendors to address property preservation needs.
• Handle routine transactions with oversight from senior staff and managers to complete daily tasks.
• Implement strategies to ensure property vacancy is managed and preservation work is completed as needed.
• Maintain thorough knowledge of Client Statement of Work (SOW) and ResiHome policies.
• Review notices of violations and escalate for resolutions.
• Monitor property pipeline and proactively manage aged work orders to prevent potential violations.
• Communicate constantly with the city to resolve open violations.
• Work in the field as needed.

Requirements

• High analytical skills and experience in making payments to governmental entities.
• Great attention to detail and ability to navigate Excel systems.
• Ability to pivot quickly from one project to another.
• Comfortable communicating with city officials.
• Clear and concise communication skills, both orally and in writing.
• Ability to handle sensitive situations with courtesy, persuasion, and tact.
• Responsible handling of confidential matters.
• Ability to evaluate situations and make accurate decisions.