Maintenance Coordinator

$52,000 - $52,000/Yr

Penske Automotive Group - Albany, NY

Full-time - Entry Level

Albany, NY

Truck Transportation

About the position

The Penske Maintenance Coordinator is responsible for managing inventory and administrative processes at the branch level to enhance operational efficiency, customer satisfaction, and profitability. This role involves overseeing inventory productivity, ensuring timely service support, and collaborating with various departments to maintain optimal inventory levels and manage parts effectively.

Responsibilities

• Oversee inventory productivity at the branch(es) to ensure timely service support and mitigate inventory loss.
• Maintain optimal inventory levels by ordering parts according to sourcing procedures and ensuring defect-free, on-time deliveries from suppliers.
• Receive and store parts in an organized manner, ensuring timely updates to PartsNet and conducting frequent inventory cycle counts.
• Manage new and used battery inventory and ensure tires are available in the right quantity and specifications.
• Ensure warranty items are shipped and received on time, and follow up on returns and warranty-grams with the warranty department.
• Collaborate with the Customer Service Coordinator to schedule repairs as parts become available.
• Perform process analyses and reviews in areas such as inventory, maintenance profitability, and warranty campaigns, recommending solutions to improve profitability.
• Support the branch financial manager by providing guidance and information to enhance branch performance.

Requirements

• High school diploma or equivalent required; degree preferred.
• 2+ years of experience in customer service and operations required.
• 2 years of experience in service and parts department preferred.
• Competent written and verbal communication skills.
• Interpersonal and relationship-building skills to collaborate with team members.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.

Nice-to-haves

• Agile and quick learner who enjoys collaborative projects and continuous education.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid holidays
• Paid time off
• Employee discount programs
• Tuition reimbursement
• Professional development opportunities