Maintenance Coordinator

$47,840 - $478,400/Yr

Penske Automotive Group - Santa Ana, CA

Full-time

Santa Ana, CA

Truck Transportation

About the position

The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch(es) to support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability. This role involves oversight of inventory productivity, process analytics, and collaboration with various teams to ensure timely service support and optimal inventory levels.

Responsibilities

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time.
• Receive and store parts in an organized and easily accessible manner, ensuring timely updates to PartsNet and conducting frequent inventory cycle counts.
• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications.
• Ensure warranty items are shipped and received on time, and follow-up on returns and warranty-grams in partnership with the warranty department.
• Partner with Customer Service Coordinator to ensure repairs are scheduled as parts are available.
• Vendor support and accountability, ensuring payments are processed correctly.
• Perform process analyses and reviews in areas such as inventory, maintenance profitability, warranty campaigns, and cycle counts.
• Use systems such as ServiceNet or AS400 for problem solving and process improvement.
• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.

Requirements

• High school diploma or equivalent required, degree preferred.
• 2 years+ experience in customer service and operations required.
• 2 years working in service and parts department preferred.
• Competent written and verbal communication skills.
• Interpersonal and relationship building skills with an ability to collaborate with branch team members.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and work the required schedule.

Nice-to-haves

• Agile and quick learner, enjoys collaborative projects and continuous education.

Benefits

• Competitive wage
• Shift differentials based on schedule
• Training and development opportunities