Maintenance Director

Washington Township Senior Living - Jonesboro, GA

Full-time

Jonesboro, GA

Nursing and Residential Care Facilities

About the position

The Facilities Director at Five Star Senior Living is a pivotal role responsible for overseeing all aspects of facility management within the community. This includes maintenance, housekeeping, safety, and inventory control, ensuring that all facilities are maintained to the highest standards of safety and efficiency. The ideal candidate will possess strong leadership skills, meticulous attention to detail, and the ability to exercise independent judgment. Effective communication skills are essential for managing various teams and coordinating with other community leaders. The Facilities Director will conduct daily walkthroughs to ensure that all areas, including model apartments and rent-ready units, meet community standards, maintaining a checklist for regular review. In this role, the Facilities Director will schedule and monitor preventative maintenance programs to ensure the longevity and efficiency of facility equipment. Compliance with safety regulations is paramount, and the director will manage the Safety Data Sheets (SDS) book and lead the safety/OSHA committee. Participation in emergency preparedness training is required, along with informing new hires about emergency shut-offs and safety protocols. The director will also be responsible for being on-call to respond promptly to emergency maintenance situations, ensuring timely resolution to minimize disruption and maintain safety standards. Daily reviews and necessary follow-ups will be performed using the TELS (Total Equipment Life Support) system to address maintenance needs. The Facilities Director will manage and maintain an inventory of maintenance and housekeeping supplies, select and monitor the performance of contractors and vendors, and oversee financials, including vendor and supplies invoices and budget management. Leadership responsibilities include coaching and developing team members, conducting regular one-on-one meetings, and ensuring compliance with onboarding training for new hires. The director will actively participate in resident council meetings to address facility-related concerns and gather feedback, ensuring that facility aspects are well-integrated into the overall resident experience.

Responsibilities

• Conduct daily walkthroughs to ensure all areas meet community standards and maintain a checklist for regular review.
• Schedule and monitor preventative maintenance programs for facility equipment.
• Ensure compliance with all safety regulations and manage the Safety Data Sheets (SDS) book.
• Lead the safety/OSHA committee and participate in emergency preparedness training.
• Respond promptly to emergency maintenance situations and ensure timely resolution.
• Perform daily reviews and follow-ups using the TELS system to address maintenance needs.
• Manage and maintain an inventory of maintenance and housekeeping supplies.
• Select, manage, and monitor performance of contractors and vendors for quality service delivery.
• Review and respond to communications in the Workday inbox promptly.
• Oversee financials, including vendor and supplies invoices and budget management.
• Lead daily stand-ups for the Facilities team and participate in community leader stand-ups.
• Coach, develop, and provide feedback to team members, conducting regular one-on-one meetings.
• Ensure new hires complete onboarding training and comply with necessary regulations.
• Participate in resident council meetings to address facility-related concerns and gather feedback.
• Engage in at-risk meetings and the new neighbor move-in experience to ensure facility aspects are well-integrated into the overall resident experience.

Requirements

• Must be at least 18 years of age.
• Must pass State and Company criminal background/drug screens.
• Must possess a valid state driver's license; a Commercial Driver's License (CDL) with a passenger endorsement may be required.
• Minimum of two years of related maintenance experience required; formal training in carpentry, plumbing, painting, HVAC, refurbishing, and cleaning preferred.
• Ability to problem solve, plan, organize, communicate, and cooperate with others.
• Strong leadership skills with the ability to motivate and develop a diverse team.
• Knowledgeable in building codes and safety regulations.