Maintenance Manager

About the position

The Maintenance Manager is responsible for maintaining the hotel’s overall operation, appearance and working order and is responsible for the administration of the maintenance and life safety programs to include purchasing, preventive maintenance, equipment repairs, hotel security, and life safety and supervise the maintenance department.

Responsibilities

• Ensure customer satisfaction at all times, modeling, and adhering to the guest service standards.
• Inspect physical plant regularly to identify problems and necessary maintenance.
• Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC plumbing, mechanical, electrical, power plant, pool, spa/hot tub, kitchen equipment, laundry equipment and any other related systems and equipment.
• Prepare weekly maintenance schedules and allocate work as per forecasted workloads.
• Coordinate daily cleaning and maintenance activities.
• Oversee all repairs and ensure that work is completed on time.
• Maintain all inventory and equipment and ensure proper storage.
• Comply with all health and safety regulations and practices on site.
• Conduct preventative maintenance work.
• Ensure all maintenance request orders are handled in a prompt and courteous manner including logging and following up.
• Conduct safety inspections as scheduled.
• Establish strategies to meet workload demands on time.
• Communicate with General Manager on a regular basis regarding the specific and overall condition of the physical plant, related systems, equipment, schedules and maintenance department update.
• Oversee any external contractors who may be contracted by the hotel to carry out specific repairs.
• Oversee and train department team member(s).
• Adheres to all work rules, procedures and policies.
• Other duties as assigned by General Manager.

Requirements

• A minimum of 3 years; experience in a similar role.
• High school diploma.
• Strong knowledge of building trades, cleaning procedures, and maintenance.
• Solid understanding of health and safety regulations and practices.
• Effective budgeting and performance management.
• Fantastic organizational and leadership skills.
• Available to work a flexible schedule, weekdays and/or weekends.
• Great eye for detail, be self-motivated and able to work independently and with a team.
• Excellent English communication and interpersonal skills.
• Works well under pressure and meets tight deadlines.
• Computer literate with capability in email, MS Office, and related communication tools.
• Great time management skills.
• Strong decision-making and problem-solving skills.

Benefits

• 401k
• Paid Time Off based on length of service
• Go Hilton (Team Member Travel Discount)