Maintenance Operations Coordinator/Program Specialist II

$51,668 - $73,255/Yr

Los Angeles County Development Authority - Central LA, CA

Full-time - Entry Level

Central LA, CA

Web Search Portals, Libraries, Archives, and Other Information Services

About the position

The Maintenance Operations Coordinator (Program Specialist II) plays a crucial role in the Housing Operations Division of the Los Angeles County Development Authority (LACDA). This position is responsible for managing the operations of the maintenance office, which includes processing invoices, work orders, and procuring goods and services for the West Hollywood/Kings Road Housing Development. The coordinator ensures that housing units are safe and well-maintained while providing excellent customer service to residents and staff.

Responsibilities

• Prioritizes, schedules, receives, and inputs work orders from staff and residents.
• Assigns work orders to maintenance staff.
• Runs work order status reports to prevent backlog, verifies correct work order status and type.
• Generates monthly tenant billing and tenant charge notices.
• Schedules and coordinates unit inspections and updates results in the system.
• Schedules and coordinates pest control notices.
• Coordinates painting, flooring and cleaning vendors for vacant units.
• Reviews and processes invoices for payment.
• Procures services and materials to ensure housing units and the property are safe and in good repair.
• Generates and tracks balance of active purchase orders and ensures funds are available.
• Tracks all expenditures and site inventory.
• Prepares budgetary, maintenance, and administrative reports.
• Performs timekeeping duties, reviews all employee timecards, and prepares timecard adjustments.
• Provides customer service and ensures prompt response to resident inquiries regarding work order status.
• Attends training and meetings.
• Performs other related duties as assigned.

Requirements

• High School diploma or equivalent.
• Two (2) years of experience in the administration and coordination of complex office operations that involve data entry, customer service, and coordination of goods and services. *AA degree or equivalent college credits can substitute for one year of experience.
• Knowledge of theories, principles, and practices of public procurement of goods and services.
• Knowledge of automated systems used in maintenance operations.
• Knowledge of mathematics and business statistics.
• Skills in communicating effectively orally and in writing.
• Ability to meet tight time constraints and deadlines in a fast-paced environment.
• Ability to follow oral and written instructions with limited supervision.
• Ability to maintain confidentiality of sensitive personal information.
• Ability to maintain accurate records and prepare comprehensive reports and correspondence.

Nice-to-haves

• Experience utilizing Yardi or similar housing software program.
• Experience supporting the management of residential buildings or subsidized housing programs.
• Experience assisting with preparing budgets.
• Experience processing invoices.
• Experience processing work orders.

Benefits

• Equal Opportunity Employer
• Reasonable Accommodation for individuals with disabilities
• Comprehensive training and development opportunities