Maintenance Supervisor

Willow Valley Associates - Ephrata, PA

Full-time - Mid Level

Ephrata, PA

Accommodation

About the position

The Maintenance Supervisor at Hampton Inn & Suites is responsible for overseeing the daily operations of building maintenance and repairs, ensuring the property remains in excellent condition for guests and staff. This role involves managing a team, coordinating maintenance projects, and maintaining various systems including plumbing, HVAC, and electrical. The supervisor also handles inventory management and compliance with safety regulations, while providing a superior experience to guests and fostering a positive work environment for team members.

Responsibilities

• Supervises Maintenance Team Members including planning and directing work.
• Directs workers engaged in painting and performing structural repairs to masonry, woodwork, and furnishings of buildings.
• Studies production schedules and estimates worker hour requirements for completion of job assignment.
• Analyzes and resolves work problems, or assists internal/external workers in solving work problems related to quality or productivity, suggesting changes to increase effectiveness and efficiency.
• Assists in managing and coordinating hotel renovation projects.
• Coordinates capital purchases for hotel mechanical needs and completing a ROI for each project.
• Manages hotel Preventative Maintenance Program and maintains condition standards in public areas, hallways, parking lots and outside areas.
• Schedules outside contractor work including fire systems and equipment in accordance with company guidelines.
• Maintains swimming pools and pool equipment, performs testing and maintains logs in accordance with the law.
• Responsible for working with and coordinating grounds maintenance, activities such as mowing, trimming, weeding, shoveling and plowing snow and outdoor maintenance.
• Assists in special projects and deep cleaning as needed.
• Establishes or adjusts work procedures to meet production schedules.
• Maintains time and production records, plans, performs and maintains preventative maintenance logs and records.
• Confers with other Team Leaders to coordinate maintenance activities of individual departments and/or equipment.
• Requisitions tools, equipment, and supplies and maintains in proper working order.
• Interprets company policies to workers and enforces safety regulations.
• Conducts safety talks and training on a monthly basis.
• Proactively interprets internal reports (logs, maintenance work orders, etc.) to maximize maintenance output.
• Appraises performance, reviews and disciplines Team Members, addressing complaints and resolves issues.
• Helps to serve as a Manager on Duty at the hotel (MOD).
• Follows established company policies, procedures, and practices to ensure compliance and consistency with all Team Members and Guests.
• Provides a superior experience to all Guests by giving warm hospitality and executing ways to exceed expectations.
• Provides an excellent work environment by listening and reacting to Team Members' needs.

Requirements

• Associates degree (A.A.) or equivalent from a two-year college or technical school; or 4 years related experience and/or training; or equivalent combination of education and experience.
• Valid PA Drivers License.
• Valid Pool Certification.
• CPR Certification preferred.
• General Computer skills with experience using Word, Excel, Email.

Nice-to-haves

• Experience in hotel maintenance operations.
• Knowledge of safety policies and practices.

Benefits

• Medical
• Dental
• Vision
• Matching 401(k)
• PTO
• Employee Assistance Program
• Hotel Discount Program
• Fun Work Environment!