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Cardinal Group International - San Marcos, TX

posted about 2 months ago

Full-time - Entry Level
San Marcos, TX
Waste Management and Remediation Services

About the position

The Maintenance Team Leader for Affordable Housing is responsible for maintaining and enhancing the value of the community while ensuring a positive living experience for residents. This role involves resolving maintenance issues efficiently, maintaining the property’s curb appeal, and ensuring compliance with relevant housing laws and policies.

Responsibilities

  • Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
  • Assist with basic repairs and other general maintenance duties.
  • Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
  • Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
  • Ensure that the property is free of trash, debris and animal waste.
  • Ensure that the grass and landscaping are well maintained, including the watering of flowers.
  • Ensuring the best possible appearance of each apartment prior to new resident move-in.
  • Advise supervisor of items needing additional attention in the apartment; i.e. ripped carpet, torn linoleum, window or door repair, etc.
  • Provide assistance with apartment turnovers as directed.
  • Communicate with the Community Manager regarding any problems with maintenance or curb appeal that requires further attention.
  • Respond appropriately to emergencies, according to policies and procedures.
  • Participate in and attend all required in-service training sessions.
  • Ensure understanding and compliance with all policies and procedures as outlined by both Cardinal Group Companies SOPs as well as local, state, and Federal compliance laws surrounding affordable housing.
  • Contribute to resident satisfaction by ensuring that customer's expectations are met or exceeded.
  • Participate in Cardinal U training as required.

Requirements

  • 3-5 years of relevant industry experience, property management experience preferred.
  • Must have excellent customer service skills, strong attention to detail and basic maintenance skills.
  • Working knowledge of pool service/maintenance required.
  • High school diploma or GED equivalent preferred.
  • Working knowledge of OneSite affordable property management software preferred.
  • Cursory knowledge of HUD, LIHTC, TDHCA, TAA, low-income housing tax credit, tax-exempt bond and other affordable housing programs preferred.
  • Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts.
  • Must be able to work weekends and be available for on call emergencies.

Nice-to-haves

  • Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Benefits

  • Hourly Rate, plus Benefits and Bonus eligibility
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