Spectrum - Alpena, MI

posted 19 days ago

Full-time - Entry Level
Alpena, MI
Telecommunications

About the position

The Maintenance Technician role at Spectrum involves maintaining and repairing the network infrastructure that delivers internet services to over 32 million customers. This position requires working independently outdoors, ensuring optimal network performance, and providing 24/7 coverage. The technician will monitor signal leakages and perform necessary repairs, contributing to the overall reliability of the service provided to customers.

Responsibilities

  • Maintain and repair wires that provide internet services from hub sites to customer connection points.
  • Monitor and report signal leakages and perform repairs as required.
  • Provide 24/7 coverage for network maintenance and support.
  • Work independently outdoors in various weather conditions.
  • Communicate effectively with peers and other organizations to ensure optimal network performance.

Requirements

  • High school diploma or equivalent work experience.
  • At least 1 year of cable experience.
  • Ability to operate appropriate computer or test equipment.
  • Knowledge of basic mathematics and electronics.
  • Ability to read, write, speak, and understand English.
  • Effective communication skills with employees, customers, and suppliers.
  • Ability to prioritize and organize effectively.

Nice-to-haves

  • Basic understanding of Hybrid Fiber Coaxial (HFC) networks, RF, AC, DC, and customer premise network.
  • Experience in telecommunications installation/service.
  • Experience with Coax and/or fiber network installation and maintenance.

Benefits

  • Comprehensive benefits package.
  • Opportunities for career advancement to manager or supervisor roles.
  • Thorough training and salary increases as you progress in your career.
  • Generous starting salary.
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