Maintenance Technician II

Drury Hotels - Glen Allen, VA

Full-time - Entry Level

Glen Allen, VA

Accommodation

About the position

At Drury Hotels, we believe in creating a workplace where you belong. This position involves maintaining the physical hotel property and grounds to ensure a safe and smooth-running environment. You will be responsible for performing repairs and preventive maintenance across various areas of the property, including plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting, and HVAC system repairs. Your role will also include developing and monitoring safety programs, keeping detailed records, and providing training to Maintenance Tech I team members. Collaboration with management for recruitment and scheduling is also part of your responsibilities, all while ensuring an exceptional guest experience with a positive service attitude.

Responsibilities

• Maintain safe and smooth-running physical hotel property and grounds.
• Perform repairs and preventive maintenance for all areas of the property.
• Enjoy a variety of plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting, and HVAC system repairs.
• Develop, implement, and monitor programs to ensure a safe facility and work environment in compliance with all appropriate regulations: ergonomic, emergency response, and injury prevention.
• Keep detailed records and reports.
• Provide ongoing training to Maintenance Tech I team members.
• Collaborate with management to recruit, interview, and schedule for department needs.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Requirements

• Advanced maintenance knowledge and skills, with ability to handle all aspects of hotel maintenance.
• Capacity to provide ongoing training for Maintenance Tech I team members.
• Knowledge of water chemistry, water testing, filtration, and mechanical operations.
• Experience in developing, implementing, and monitoring programs to ensure work and safety compliance with ergonomic, emergency-response, and injury-prevention regulations.
• Knowledge of building maintenance, including minor electrical repair, and plumbing.
• Ability to speak, write, and receive direction (written and verbal direction) in English.
• Flexibility to be available for emergency repair.

Benefits

• Quarterly bonuses up to $3200/year based on hotel results.
• Flexible scheduling, paid time off, hotel discounts, and free room nights.
• Mentorship, cross-training, development plans, management training, and over 200 internal promotions this year.
• Medical, dental, vision, prescription, life, disability, and Team Member Assistance Program.
• Company-matched 401(k).
• Ranked among Forbes' Best Midsize Employers (2024).