About the position
The Maintenance position involves performing routine inspections of both the exterior and interior of the property to uphold company brand standards. The role requires effective communication of inspection findings and resident inquiries to management, as well as utilizing property management software to monitor work orders. The maintenance worker is responsible for diagnosing and executing minor repairs, completing make-ready turns, and maintaining accurate records of preventative maintenance. Additionally, the position includes performing safety checks, assisting with key creation, and ensuring a clean and safe environment for residents and guests. Flexibility in scheduling is necessary, as the role may require working nights and weekends.
Responsibilities
- Perform routine, repetitive daily inspection of property exterior and interior to maintain company brand standards.
- Escalate and communicate inspection findings, resident inquiries, and other concerns to management.
- Utilize property management software to check for work orders in a timely manner.
- Complete documentation in a timely and detailed manner following a completed work order request.
- Diagnose and perform minor and routine maintenance/repair on a daily basis.
- Complete all make ready turns in a timely manner according to company policies and procedures.
- Notify the Facilities Manager of all supply order needs in a timely manner.
- Complete all assigned repairs and projects efficiently in accordance with company policy and procedures, and code requirements.
- Maintain accurate records of preventative maintenance performed and any follow-up actions required.
- Assist with preventative cosmetic and mechanical maintenance as needed.
- Perform weekly safety checks throughout the facility to ensure a safe and clean environment for all patrons.
- Assist in creating key sets for team members, residents, and vendors as requested by management.
- Interact with residents, guests, and employees in a warm and welcoming manner.
- Maintain resiliency in dealing with residents and guests in all types of business conditions.
- Work effectively and courteously with fellow employees.
- Execute daily cleaning of all floors, windows, walls, stairs, and elevators.
Requirements
- Strong knowledge of manual and electrical hand tools.
- Strong knowledge in user-moved aids such as wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, and double ladders.
- Strong knowledge for proper use of cleaning chemicals and personal protective equipment.
- Ability to quickly find viable solutions to problems as they arise.
- Strong sense of urgency, adaptability, flexibility, and resourcefulness.
- Proficient with industry property management software, preferably Entrata.
- Ability to read, follow instructions and management directives, and understand visual aids.
Nice-to-haves
- High school diploma or equivalent preferred.
- CPO certification preferred.
Benefits
- Complete company required continuing education and training courses.
- Uphold the company standards of professional appearance.
- Maintain resident confidentiality in adherence to all federal and local laws.
- Use proper safety gear for tasks as needed.
- Maintain a clean and organized work cart and facilities department.
