Maintenance Technician

Unclassified - Charleston, SC

Full-time

Charleston, SC

About the position

The Maintenance Technician will work under the supervision of the Director of Engineering to maintain and repair all building equipment and systems within the hotel. This includes a wide range of systems such as electrical, plumbing, refrigeration, kitchen, laundry, pool, spa, life safety, and air handling equipment. The primary goal of the Maintenance Technician is to ensure that all guest rooms and common areas are kept in optimal condition through regular preventive maintenance and thorough inspections. The role also emphasizes the importance of contributing to a positive work environment, which is essential for both guest satisfaction and team morale. In this position, the Maintenance Technician will be responsible for providing excellent guest service in a positive and helpful manner. Routine maintenance tasks will include changing filters and light bulbs, installing radios and televisions, replacing telephones, and repairing furniture and walls. The technician will also be tasked with making major repairs to gas appliances, ice machines, walk-in coolers and freezers, air handling equipment, and kitchen equipment. Prioritizing work orders and completing them in a timely manner is crucial, as is maintaining fire systems, replacing smoke detectors, and ensuring safety protocols are followed. The Maintenance Technician will also repair equipment used by employees, such as vacuum cleaners and cleaning carts, and will be involved in constructing and repairing structural parts of the hotel property. This includes tasks like soldering copper, installing locks, and repairing plumbing fixtures. The technician will conduct regular rounds, read meters and gauges, and perform preventive maintenance to extend the life of hotel assets. Additionally, the role requires effective communication with the Director of Engineering and other departments to coordinate activities and ensure smooth operations. The work environment can be challenging, as the technician will regularly work near moving mechanical parts, in high places, and in various weather conditions. There may also be exposure to fumes, airborne particles, and toxic chemicals, making safety awareness a critical aspect of the job.

Responsibilities

• Maintain and repair all building equipment and systems including electrical, plumbing, refrigeration, kitchen, laundry, pool, spa, life safety, and air handling equipment.
• Perform routine maintenance in guest rooms such as changing filters and light bulbs, installing radios and televisions, and repairing furniture and walls.
• Make major repairs to gas appliances, ice machines, walk-in coolers and freezers, and kitchen equipment.
• Prioritize work orders and complete them in a thorough and timely manner.
• Maintain fire systems, replace smoke detectors, and ensure safety protocols are followed.
• Repair equipment for employee use such as vacuum cleaners and cleaning carts.
• Construct and make repairs to structural parts of hotel property.
• Maintain all aspects of plumbing systems including repairing leaks and unclogging drains.
• Troubleshoot and repair pumps and motors.
• Conduct required rounds, read meters and gauges, and perform preventive maintenance to extend the life of hotel assets.
• Research information on unfamiliar equipment before attempting repairs.
• Requisition parts and supplies using correct procedures.
• Coordinate activities between Engineering and other departments.
• Assist guest and employee comfort levels by adjusting temperatures.
• Clean and care for work area, tools, and equipment, and remove trash throughout the facility.

Requirements

• Associate degree or equivalent from a two-year college or technical school; and one to two years of related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret blueprints, operating and maintenance instructions, safety rules, and procedure manuals.
• Ability to safely use hand and power tools.
• Effective communication skills, both written and verbal, to interact with customers and employees.
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume; and apply concepts of basic algebra and geometry.
• Problem-solving skills to deal with a variety of concrete variables in situations with limited standardization.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.