Maintenance Technician

Holiday Inn - Joliet, IL

Full-time - Entry Level

Joliet, IL

Accommodation

About the position

The Maintenance Technician at IHG Hotels & Resorts is responsible for repairing and maintaining the hotel's physical assets to ensure compliance with state and local government requirements, hotel policies, and brand standards. The role focuses on maintaining a high level of excellence for guests by performing various maintenance tasks throughout the property, ensuring safety, cleanliness, and guest satisfaction.

Responsibilities

• Perform basic upkeep throughout the property for all rooms and common areas.
• Repair and/or replace plumbing equipment as needed.
• Handle minor in-house repairs including bathroom tile replacement, wallboard repairs, painting, carpentry, and carpet cleaning.
• Ensure all furniture, fixtures, door locks, and electrical equipment are in working order.
• Conduct systematic checks of guest room electrical appliances, circuits, televisions, refrigerators, and light fixtures.
• Locate and correct issues with HVAC systems and adjust units as necessary.
• Inspect and maintain hotel exterior areas, parking lot, and landscaping.
• Maintain and clean hotel whirlpool/spa and swimming pool.
• Familiarize with major shut-off stations including water, electric, and fire alarm systems.
• Report requests for major repairs to the Chief Engineer.
• Maintain cleanliness of tools, workspaces, equipment, and property grounds.
• Utilize basic hand and power tools for general maintenance tasks.
• Complete preventive maintenance program checklists and maintenance records.
• Ensure security for guests and property by keeping room doors locked and reporting suspicious activity.
• Assist in the setup and breakdown of meeting rooms as needed.
• Respond to staff and guest requests for immediate repairs.
• Maintain a high standard of personal appearance and uniform.
• Greet guests, visitors, and staff in a courteous manner.

Requirements

• 1 year of hotel maintenance experience (Required)
• High school diploma or equivalent (Required)
• Fluent in English (Required)
• Work authorization in the United States (Required)

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance