Maintenance Technician

Unclassified

Full-time

About the position

The Maintenance Technician at The Residences at New Longview Apartments is responsible for performing a variety of maintenance service requests and apartment make readies, ensuring the physical appearance and integrity of the community is maintained. This role is crucial in providing a safe, clean, and comfortable living environment for residents and visitors. The technician will regularly walk the community to enhance its curb appeal and ensure that all apartments are restored to a market-ready condition in a timely manner. In addition to routine maintenance tasks, the Maintenance Technician will conduct inspections and repairs on various apartment features, including electrical systems, plumbing, HVAC, and carpentry. The technician will also be responsible for maintaining the community's outdoor areas, including pool maintenance and snow removal during winter months. The role requires a proactive approach to identifying potential issues and addressing them promptly, as well as completing service requests within specified timeframes. The Maintenance Technician will work closely with the Community Manager and Service Supervisor/Service Manager, if applicable, to ensure that all maintenance needs are met and that the community remains a desirable place to live. This position requires a high level of initiative, flexibility, and the ability to work effectively as part of a small team. The technician must also adhere to all safety regulations and report any unsafe conditions immediately.

Responsibilities

• Conducts all business in accordance with and knowledge of pertinent local, state, and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, etc.
• Regularly walks the community to identify potential issues needing attention and either addresses the issue or alerts his/her supervisor of the issue and recommends potential solutions.
• Identifies and performs maintenance needs in apartments which may include the following: Inspect, repair or replace lights and change breakers.
• Inspect, repair or replace windows, latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, etc.
• Inspect, repair, replace or remove appliances.
• Inspect, repair or replace faucets, sink plugs, tiles in kitchens and bathrooms.
• Operate a hand rodder for plumbing back ups and inspect, repair or replace water heaters.
• Repair drywall, prep and paint.
• Inspect, repair or replace ceiling fans, light fixtures, etc.
• Change locks and hang and plumb doors.
• Replace flooring with VCT and sheet vinyl.
• Inspect and change A/C filters.
• Clean and maintain maintenance shop and storage areas, ensuring these areas remain locked when not in use.
• Perform other types of repairs/maintenance as requested by his/her supervisor.
• Inspect apartment homes, interior and exterior conditions of the buildings and grounds to perform routine, preventative maintenance completing the JVM 8 point preventative maintenance checklist.
• Complete service requests within 48 hours.
• Complete apartment make ready turn within 5-8 business days, completing the move-in and move-out inspection form.
• Clean and maintain pool conditions and test pool chemical levels.
• Be aware of the location for all utility meter shut-offs, apartment and fixture shut-offs, and sewer cleanouts.
• Perform 'trash-out' of vacated apartments and remove all abandoned furniture, trash, boxes, etc.
• Attend or complete training courses and comply with all company safety rules.
• Immediately report all unsafe conditions to supervisors.

Requirements

• High school diploma or GED
• Must understand and be able to read the English language
• Two (2) years property management maintenance experience
• Experienced in electrical, plumbing, HVAC and carpentry
• Must be knowledgeable of all safety features for equipment, machinery, tools or materials
• Excellent customer service skills and good written and oral communications skills
• Ability to perform effectively as a member of a small community team, taking direction from supervisor(s)
• High level of initiative and ability to complete tasks assigned efficiently and completely
• Flexibility to perform a wide variety of tasks in a thorough and prompt manner
• Must pass the physical exam administered at the medical facility.

Benefits

• 401(k) matching
• Health, dental, and vision insurance
• Paid time off
• Life insurance
• Health savings account
• Employee assistance program
• Referral program
• Employee discounts