Maintenance Technician

Wogan Group - Memphis, TN

Full-time - Entry Level

Memphis, TN

About the position

The Maintenance Technician is responsible for the efficient performance of maintenance tasks within a property, reporting directly to the Maintenance Supervisor. This role requires a proactive approach to property upkeep, including physical inspections, repairs, and improvements, while ensuring compliance with company policies and maintaining a professional image. The technician must possess a variety of skills in HVAC, plumbing, carpentry, and general maintenance, and must be able to work independently and as part of a team.

Responsibilities

• Observe the condition of the apartment complex and perform maintenance/repair/improvement as directed.
• Maintain a valid driver's license.
• Maintain a professional image and attitude among staff.
• Report to the Maintenance Supervisor for work assignments.
• Advise the Maintenance Supervisor of maintenance problems and solutions.
• Make recommendations for the purchase of supplies and equipment.
• Maintain an inventory of frequently used parts and order restocks monthly.
• Meet daily with the Community Manager and provide written reports of work completed.
• Establish daily work schedules for staff and monitor their efficiency.
• Satisfy service requests promptly, informing residents of any delays.
• Keep a permanent record of service requests received.
• Report unusual circumstances in occupied apartments to the Community Manager.
• Observe company policy regarding service requests and purchases.
• Make purchases in the name of the property with prior authorization.
• Control maintenance expenditures.
• Maintain exterior lighting, gutters, roofs, and grounds.
• Policing the property and dumpster areas regularly.
• Know the location of all utility turnoffs and emergency contacts.
• Establish a preventive maintenance schedule for various systems.
• Know the current condition of all vacancies.
• Participate in hiring maintenance personnel.
• Hold classes for maintenance staff to improve efficiency.
• Keep accurate inventory of tools and supplies.
• Strip discarded appliances for usable parts.
• Record serial numbers of appliances in apartments.
• Maintain a clean and secure workshop.
• Ensure maintenance staff works safely.
• Leave notices in resident's apartments regarding work performed.
• Perform make-ready tasks in turnover units as directed.
• Ensure proper stocking of First Aid Kit and safety supplies.
• Coordinate after-hours on-call service.

Requirements

• Experience in property maintenance and repair.
• Knowledge of HVAC systems and appliances.
• Familiarity with plumbing and carpentry.
• Ability to lift up to 50 pounds.
• Valid driver's license.

Nice-to-haves

• Experience in continuous improvement practices.
• Certifications in HVAC or plumbing.

Benefits

• Health insurance
• Paid holidays
• Professional development opportunities