Maintenance Technician

Avenue5 - Portland, OR

Full-time - Entry Level

Portland, OR

Real Estate

About the position

We're looking for a talented maintenance technician who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property. The technician will perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines. They will also perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. Additionally, the technician will conduct proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator, and more. They will maintain the work order system by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction. The technician will inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement. They will assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods, and promptly communicate with maintenance leadership concerning all maintenance issues at the property. The technician will observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations, and participate in emergency on-call/after-hours maintenance assignments. They will promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.

Responsibilities

• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance.
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Conduct proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator, and more.
• Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction.
• Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards.
• Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Participate in emergency on-call/after-hours maintenance assignments.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Maintain a professional demeanor and appearance at all times.

Requirements

• High school diploma or equivalent is required.
• At least one year of experience in the property management industry or directly related field.
• Possess general maintenance and general carpentry skills.
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must maintain a valid driver's license, clean driving record and current auto insurance.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401K contributions.
• Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Robust recognition program.