Maintenance Technician

Highwoods Properties - Nashville, TN

Full-time

Nashville, TN

Real Estate

About the position

The Maintenance Technician at Highwoods plays a crucial role in maintaining the operational and physical health of a portfolio of Class A office buildings in Nashville. This position focuses on providing exceptional service to customers while ensuring the buildings are well-maintained and functional. The technician will be involved in various maintenance tasks, community building, and enhancing the customer experience through strategic partnerships.

Responsibilities

• Responsible for the overall maintenance of building, utility systems, and building equipment.
• Perform electrical, pneumatic, heating-venting, air conditioning, plumbing, and other facility systems maintenance.
• Build strong customer relationships by proactively addressing concerns and inquiries.
• Coordinate day-to-day maintenance activities of outside vendors and contractors.
• Review and approve completed and outstanding work orders for labor hours and turnaround time.
• Respond to requests from Property Manager(s) for assistance.
• Perform general repairs, installations, and maintenance on building equipment.
• Refer complex situations to the Property Manager.
• Conduct routine building inspections.
• Install and repair plumbing fixtures and drain lines.
• Perform preventive maintenance and repair of water pipes and associated equipment.
• Monitor water chemical treatment programs for cooling towers and fountains.
• Investigate and monitor repeat tenant-related calls and report them to the Property Manager.
• Assist contractors with life safety alarm systems and fire protection systems testing.
• Perform installation and repair of ceiling tiles, wall coverings, and other interior finishes.
• Maintain accurate and timely record keeping and reporting.
• Assist in snow and ice removal using hand tools.

Requirements

• Documented training/certification/license in plumbing, mechanical, construction, life safety, or roofing.
• Availability for emergency calls at night, weekends, and holidays on a rotating schedule.
• Knowledge of BAS systems strongly preferred.
• Current Tennessee driver's license required.
• Ability to bend, stoop, crawl, and climb ladders.
• High school diploma or GED required; minimum of 2 years of education from an approved institution in relevant fields.

Nice-to-haves

• Experience in industrial or commercial maintenance.
• Knowledge of building life safety systems.