Majors Account Executive, Southeast

Pagerduty - Boston, MA

Full-time - Mid Level

Boston, MA

501-1,000 employees

Publishing Industries

About the position

PagerDuty is seeking a Majors Growth Account Executive to drive sales growth by managing a pipeline of new business expansion opportunities within existing enterprise accounts. This role requires a consultative sales approach, focusing on delivering exceptional sales experiences and aligning the PagerDuty Operations Cloud story to various stakeholders within target accounts. The ideal candidate will have a strong background in SaaS sales, particularly with enterprise accounts, and will be responsible for negotiating positive business outcomes and managing complex sales cycles.

Responsibilities

• Focus on value selling by highlighting the unique benefits of PagerDuty's products and services.
• Develop strategic plans to address customer needs based on competitor knowledge and industry trends.
• Identify long-term strategies to grow accounts by aligning with customer objectives.
• Establish and maintain genuine connections with customers.
• Negotiate positive business outcomes with existing customers.
• Manage and close complex, multi-product sales cycles in the enterprise space.
• Conduct effective conversations with senior-level executives to garner interest and support for new initiatives.
• Customize presentations to suit the audience's level and interests, showcasing the value of PagerDuty.
• Encourage positive conversations between existing customers and sales teams.
• Ensure accurate documentation and follow-up on agreements and commitments to contribute to long-term strategic initiatives.
• Map out territory assignments and priority account targets to drive effective territory strategy.
• Utilize historical data and market trends for accurate forecasting.
• Leverage marketing and alliances to develop new logo opportunities with a focus on executive alignment.
• Create effective strategies and qualify opportunities within accounts, documenting key qualification details.

Requirements

• 5-8 years of field sales experience, preferably in software or SaaS sales.
• 3-5 years of experience expanding into new areas of existing accounts.
• Experience managing enterprise or commercial accounts with $500M+ revenue.
• Proven track record in a multi-product selling environment.

Nice-to-haves

• Effective time management and complex deal management skills.
• Consistent track record of exceeding sales targets.
• Ability to work independently and collaboratively.
• Previous sales methodology training (e.g., MEDDIC, SPIN, Challenger Sales).

Benefits

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days
• Company equity
• Employee Stock Purchase Program (ESPP)
• Retirement or pension plan
• Paid parental leave
• HibernationDuty
• Paid volunteer time off
• Company-wide hack weeks
• Mental wellness programs