Managed Integration Services, Integration Analyst
Insperity - Oak Brook, IL
posted 3 months ago
About the position
As an Integration Analyst for Managed Integration Services, you will play a crucial role in integrating data systems with the company's Synapse 3PL Expert WMS (Warehouse Management System) software. This position is primarily focused on developing and supporting integration projects using Cleo Integration Cloud (CIC) and Cleo Clarify Studio Cloud edition. You will work with various integration formats, including flat file, JSON, XML, X12 EDI, EDIFACT, and Database, ensuring seamless data flow between systems. Your responsibilities will also include supporting legacy integration tools for flat file integrations and assisting the Communication Analyst with various communication methods such as AS2 and different types of FTP using Cleo Harmony. In this role, you will need a strong foundation in Client Management, which encompasses software configuration, data integration, and third-party Windows applications. Understanding the customer's data flow in and out of their custom warehouse environment and how our products interact is essential. You will lead and oversee the integration process, troubleshooting and problem-solving to meet customer needs. Collaboration with cross-functional teams, including Customer Service, Software Developers, Infrastructure, and QA, as well as external stakeholders like customers and subcontractors, will be vital to achieving customer goals. You will be expected to gather requirements from customers, define the scope of work, ascertain business objectives, and develop new user-demanded features and functionality. Additionally, you will guide and train clients both on-site and off-site, requiring a solid understanding of data movement principles and technology. This position offers the opportunity to make a significant impact in the supply chain execution industry, working with a leading provider of supply chain execution software solutions that is committed to excellence and innovation.
Responsibilities
- Manages integration project life cycle
- Analyzes and defines integration requirements for clients, especially for needs and circumstances that are slightly unusual.
- Provides advice and education to clients concerning integration guidelines and capabilities.
- Creates, develops, and produces mapping documents.
- Conducts unit testing.
- Assists customers and trading partners with Business Scenario Testing / User Acceptance Testing.
- Deploys projects to production in coordination with the customer and trading partner.
- Collaborates with programmers and internal staff to develop and test new or modified systems.
- Periodically reviews system to ensure client needs are met; identifies possible modifications as required.
- Remains current regarding data integration technological developments.
- Monitors and accepts customer support tickets, providing solutions and answers that address the issue.
- Performs other related duties as assigned.
Requirements
- Bachelor's degree in Computer Science or related field or equivalent education through vocational training, certifications, or on-the-job training.
- 5+ years of experience with application integration.
- 5+ years of experience with two or more of the following: Working with standard API or web service data formats such as XML and JSON, Experience with ANSI/ASC X12 EDI, as well as non X12 file formats, Experience as an EDI Analyst, Experience integrating with ERP/WMS software, Experience in the 3rd Party Logistics industry is preferred.
- Experience with Cleo Integration Cloud and Cleo Clarify Studio or similar EDI/Data Translation software.
- Experience with Oracle, SQL Developer or Toad, Crystal Reports, NiceLabel or another label software a plus.
- Experience with customer support applications.
- Experience with various electronic communication standards (FTP, sFTP, AS2, VAN, SOAP/REST web services).
Nice-to-haves
- Experience in the 3rd Party Logistics industry is preferred.
- Experience with Oracle, SQL Developer or Toad, Crystal Reports, NiceLabel or another label software a plus.
Benefits
- Comprehensive health coverage: Medical, dental, and vision insurance provided
- Robust retirement planning: 401(k) plan available with employer matching
- Financial security: Life and disability insurance for added protection
- Flexible financial options: Health savings and flexible spending accounts are offered
- Well-being and work-life balance: Paid time off
