Managed Services Engineer| Virtualization | Backup and Disaster Recovery (Remote)

Trace3 - Dallas, TX

Full-time - Mid Level

Remote - Dallas, TX

Professional, Scientific, and Technical Services

About the position

The Managed Services | Virtualization | Backup and Disaster Recovery Engineer will support the client's virtualized environments and backup/disaster recovery systems. This role focuses on managing, monitoring, and troubleshooting virtualization platforms and backup solutions to ensure optimal performance and reliability.

Responsibilities

• Perform regular maintenance, system recovery, and firmware updates for VMware, Nutanix, and Citrix environments.
• Troubleshoot virtualization issues and optimize system performance.
• Manage virtual desktops and applications in Citrix, resolving connectivity and server issues.
• Plan and execute system upgrades with minimal downtime.
• Oversee daily backup replication and backup copy jobs using Veeam, Commvault, and HYCU platforms.
• Troubleshoot and resolve failed backup jobs, conducting root cause analysis and coordinating with vendors.
• Perform file, folder, and SQL database restores, and conduct regular restore and failover testing.
• Implement security fixes and validate security for backup and disaster recovery environments.
• Generate compliance reports for virtualization and backup environments, ensuring adherence to industry standards and timelines.
• Assist in designing and implementing virtualization and disaster recovery strategies in collaboration with the client.

Requirements

• Bachelor's degree in IT or a related field.
• 3-5 years in virtualized infrastructure and backup/disaster recovery management.
• Strong experience with VMware (vCenter, ESXi), Nutanix, Citrix, and enterprise storage systems such as NetApp, Pure Storage, Dell, and HPE.
• Proficiency in troubleshooting virtualization environments and managing backup solutions (Veeam, Commvault, HYCU) in both Windows and Linux server environments.
• Knowledge of disaster recovery principles, including failover testing, data restoration processes, and disaster recovery planning.

Nice-to-haves

• VMware (VCP), Nutanix (NCP), Citrix (CCA-V), or relevant backup certifications (e.g., Veeam Certified Engineer, Commvault Certified Engineer, NetApp CDA, etc.) preferred.

Benefits

• Comprehensive medical, dental, and vision plans for you and your dependents.
• 401(k) Retirement Plan with Employer Match.
• 529 College Savings Plan.
• Health Savings Account.
• Life Insurance.
• Long-Term Disability.
• Competitive Compensation.
• Training and development programs.
• Stocked kitchen with snacks and beverages.
• Collaborative and cool culture.
• Work-life balance and generous paid time off.