Managed Services HR Operations - Manager

$82,500 - $198,000/Yr

PricewaterhouseCoopers - Houston, TX

Full-time - Manager

Houston, TX

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Managed Services HR Operations Manager role at PwC involves collaborating with various teams to implement and operate new capabilities, achieve operational efficiencies, and leverage technology. This position requires direct interaction with senior leadership and key stakeholders, focusing on executing priority growth initiatives within a fast-growing platform. The role emphasizes leadership development, problem-solving, and the ability to manage complex business issues from strategy to execution.

Responsibilities

• Collaborate with cross-functional teams to implement and operate new capabilities.
• Help clients achieve operational efficiencies and harness technology.
• Coach team members and encourage personal development.
• Analyze complex ideas and build meaningful recommendations.
• Use data and insights to inform conclusions and support decision-making.
• Manage multiple priorities and navigate through unanticipated situations.
• Develop and sustain meaningful client relationships.
• Drive Human Capital strategies and goals.
• Define resource requirements and project workflows.

Requirements

• Bachelor's degree required.
• Minimum of 10 years of experience in HR operations or related fields.
• Extensive knowledge of human resources policies and practices.
• Experience in talent management, performance management, and HR technology implementation.
• Proven record of success in delivering value to clients in challenging business environments.

Nice-to-haves

• Experience in Managed Services, particularly in HR, Total Rewards, or Payroll.
• Knowledge of Human Capital metrics and employee relations.
• Experience with succession planning and alternative talent pools.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Vision insurance