Managed Services System Engineer
ZipRecruiter•Deerfield Beach, FL
425d
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About The Position
The Managed Services System Engineer is responsible for providing exceptional customer service and technical support to clients and internal operations. This remote position, based in the Tampa, FL market, focuses on exceeding service level agreements (SLAs), managing service requests through a ticketing system, and ensuring proactive communication regarding operational issues. The role requires a blend of technical expertise and interpersonal skills to maintain client relationships and support various technologies.
