Management & Program Analyst

Summary This position is located within the Department of Veterans Affairs Debt Management Center (DMC), Support & Special Operations Division (SSOD), within the Office of Finance, Office of Management. The primary purpose of this position is to facilitate the execution and effective implementation of projects and strategic plans of the DMC with a focus on implementing changes to business processes, systems, and technology. Learn more about this agency Help Overview * Accepting applications * Open & closing dates 12/31/2024 to 01/10/2025 * Salary $66,624 - $104,786 per year * Pay scale & grade GS 9 - 11 * Help Location 1 vacancy in the following location: * Saint Paul, MN * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required 25% or less - You may be expected to travel for this position. * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Full-time * Service Competitive * Promotion potential 11 * Job family (Series) * 0343 Management And Program Analysis * Supervisory status No * Security clearance Other * Drug test No * Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk * Trust determination process * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number 189-DMC-12654874-25-PH * Control number 826174800 Help This job is open to * Internal to an agency Current federal employees of this agency. * Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Clarification from the agency This vacancy announcement is open ONLY to current, permanent VA employees and current/former VA employees who are CTAP eligible. Help Duties Specific duties include: * Serve as a liaison between the DMC's internal business lines, external customer, potential customers, and VA leadership * Coordinate and facilitate complex initiatives requiring team cooperation and action across the agency * Responsible for assessing priorities and resource needs to meet program objectives through the analysis of related financial and statistical data * Utilization of organizational change management strategies, application of effective relationship management, and the development and execution of stakeholder communication * Create, organize, and execute assigned projects, including setting deadlines, assessing priorities and risks, determining resource needs, scheduling and facilitating meetings, and making and communicating adjustments as needed * Analyzes program activity and determines compliance with regulations and procedures * Researches and manages projects, regularly monitoring and reporting progress, proactively removing obstacles, seeking input from executive leadership as appropriate, and developing recommendations to mitigate risks and promote efficiency and cost savings * Develop and execute change management strategies to ensure effective implementation of assigned initiatives through situational awareness of the change and groups impacted * Facilitate and assists the development of strategic plans to meet organizational objectives and goals * Design and conduct studies of various complex processes, including employee utilization, resource allocation and delegations of authority to ensure outcome of implementation meets intent of objective Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-9,GS-11. Work Schedule: Full time, Monday through Friday, 6:00am to 6:00pm Compressed/Flexible: Available Telework: Available-up to 50% Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst; 04804A/04803A Financial Disclosure Report: Not Required Help Requirements Conditions of Employment * You must be a U.S. Citizen to apply for this job * Selective Service Registration is required for males born after 12/31/1959 * You may be required to serve a probationary period * Subject to background/security investigation Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:01/10/2025. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. * For a GS-09 position you must have served 52 weeks at the GS-07 level. * For a GS-11 position you must have served 52 weeks at the GS-09 level. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: For GS-09: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized Experience is defined as experience as the following: * Development of projects, programs, or teams, which includes determining program or project needs, procuring resources, and monitoring performance * Knowledge of laws, rules, regulations, policies, and precedents of related to supporting government operations OR * Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree; or 2 full years of progressively higher level graduate education leading to such a degree. OR * Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of at least 6 months specialized experience and 1 full year of progressively higher level graduate education leading to a master's degree. For GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Specialized Experience is defined as: * Oral communication skills to establish and maintain effective work relationships with a broad range of people that often espouse divergent viewpoints and conflicting priorities * Ability to present complex data and information to audiences of senior managers and executives, special interest groups such as Veterans Services Organization, etc. OR * Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree. OR * Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of at least 6 months specialized experience and 1 1/2 years of progressively higher level graduate education leading to a doctoral degree. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Additional information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration. After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position: * Project Management: Knowledge of project and change management strategies including developing, scheduling, coordinating, and managing projects and resources. * Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. * Client Engagement/Change Management: Knowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization. * Creative Thinking: Develops new insights into situations and applies innovative solutions to make organizational improvements; designs and implements new or cutting-edge programs/processes. * Education: Relevant academic and non-academic education and training. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement. * Resume detailing specialized experience and competencies as they relate to this position. * For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications. * Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted). * Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements. * Transcript if you are using education to qualify Additional Documents accepted: * 2 most recent Annual Performance Appraisals (2021 & 2022) *required only if applying for a GS-15 position. * Documentation to be considered under non-competitive eligibility (if applicable) such as a member-4 DD-214, civil service preference letter, or Schedule A letter. [if offering applicants to bypass TIG] * CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/10/2025 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12654874. * To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. * Click Submit My Answers to submit your application package. Click here for instructions on viewing your application status. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in the Job Opportunity Announcement. Agency contact information Kimberly Daniel Phone 313-596-7242 Email [email protected] Address VA Debt Management Center 1 Federal Dr, Fort Snelling St Paul, MN 55111-4050 US Learn more about this agency Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement. * Resume detailing specialized experience and competencies as they relate to this position. * For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications. * Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted). * Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements. * Transcript if you are using education to qualify Additional Documents accepted: * 2 most recent Annual Performance Appraisals (2021 & 2022) *required only if applying for a GS-15 position. * Documentation to be considered under non-competitive eligibility (if applicable) such as a member-4 DD-214, civil service preference letter, or Schedule A letter. [if offering applicants to bypass TIG] * CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help How to Apply Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/10/2025 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12654874. * To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. * Click Submit My Answers to submit your application package. Click here for instructions on viewing your application status. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in the Job Opportunity Announcement. Read more Agency contact information Kimberly Daniel Phone 313-596-7242 Email [email protected] Address VA Debt Management Center 1 Federal Dr, Fort Snelling St Paul, MN 55111-4050 US Learn more about this agency Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. Read more Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Print Share * Email * Facebook * LinkedIn * Twitter Help Overview * Accepting applications * Open & closing dates 12/31/2024 to 01/10/2025 * Salary $66,624 - $104,786 per year * Pay scale & grade GS 9 - 11 * Location 1 vacancy in the following location: * Saint Paul, MN * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required 25% or less - You may be expected to travel for this position. * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Full-time * Service Competitive * Promotion potential 11 * Job family (Series) * 0343 Management And Program Analysis * Supervisory status No * Security clearance Other * Drug test No * Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk * Trust determination process * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number 189-DMC-12654874-25-PH * Control number 826174800 This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/826174800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.