Manager 2, Software Engineering (Mailchimp)

Intuit

Full-time - Manager

10,001+ employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Intuit Mailchimp is a leading marketing platform for small businesses, empowering millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multi-channel campaigns, CRM, and analytics tools. We are looking for an Engineering Manager to support our Partnerships Platform and API Core teams. In this role, we seek someone excited to support a dynamic, high-performing team of engineers. We are looking for a leader who can help drive the technical strategy of platform teams whose work has broad impact across Mailchimp's data ingestion capabilities. This person will help define quality and excellence across a technically complex space. The ideal candidate will enjoy defining processes and operations across a wide customer base utilizing the same tools and data, and will have a strong understanding of Cloud Data Infrastructure, particularly with Google Cloud Platform or AWS. Strong written and verbal communication skills are essential, as the candidate will need to distill and convey complex ideas to audiences with varying levels of technical depth. Experience working with cross-functional teams and a desire to work in a highly collaborative environment are also key attributes for this role.

Responsibilities

• Participate in and cultivate a culture of direct, compassionate feedback.
• Cultivate a team that thrives in a results-oriented work environment, and encourage transparent communication.
• Facilitate effective collaboration and teamwork habits.
• Facilitate great strategic and architectural thinking while leveraging your own technical skillset and experience to guide the team in making the right choices.
• Work effectively with leaders across teams, helping your team understand how their work contributes to the goals of the wider organization.
• Coach and mentor decision making and problem solving, identifying and sponsoring growth opportunities for your team.
• Work with the Tech Partnerships and Engineering Department leadership to drive the technical and strategic roadmap in the API and Partnerships+Integrations space.
• Continually prioritize and assess the value proposition for each deliverable we're investing in.
• Lead and mentor a team of engineers working with a wide number of stakeholders and collaborators.
• Foster candid conversations around process and ways of doing work.
• Encourage a mindset of "Find a way" through cross-functional collaboration, technology challenges, and navigating new patterns.

Requirements

• Strong understanding of Cloud Data Infrastructure (Google Cloud Platform / AWS).
• Excellent written and verbal communication skills, able to distill and convey complex ideas to audiences with varying levels of technical depth.
• Experience working with cross-functional teams.
• Desire to work in a highly collaborative environment and actively contribute to requirement definition, roadmap planning, and team-level office hours.