Manager 3, Business Operations

Intuit - San Diego, CA

Full-time - Senior

San Diego, CA

10,001+ employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Manager 3, Business Operations at Intuit is responsible for leading the CG Business Operations Team, which plays a critical role in connecting strategy to execution within the Consumer Group. This position involves shaping and managing operational processes, driving initiatives, and solving complex business problems while ensuring effective collaboration across various teams. The role requires a strong focus on analytical support, operational improvements, and building high-performance teams to drive business impact.

Responsibilities

• Partner with sponsors and accountable leaders to shape and drive initiative-level strategy, defining end-to-end experience outcomes and overall initiative input and outcome goals.
• Build and lead a high-performance business operations team, providing coaching and support to enhance team skills and drive business impact.
• Shape strategy, drive execution, and ensure initiatives are on the desired trajectory.
• Work across cross-functional mission teams to enable work, set pace, and surface blockers that need resolution or escalation.
• Act as the source of truth on progress and impact, formalizing leading indicators and key milestones, and reporting on progress across Biz Ops teams.
• Surface opportunities and risks, outline data-driven strategic decisions, and frame actionable product recommendations in partnership with cross-functional leaders.
• Build and maintain strong relationships across Intuit and CG leadership to ensure holistic thinking across multiple business segments and functions.
• Design operating models and rhythms to enable effective decision-making and information flow.
• Run and facilitate business reviews and planning meetings to improve collaboration.

Requirements

• 12+ years' experience in business operations, program management, management consulting, or strategy in a large matrixed environment.
• Experience driving large complex programs in coordination with various cross-functional leaders.
• Strong organization, communication, and presentation skills.
• Ability to synthesize various points of view into a cohesive narrative and build presentations for senior leaders.
• High attention to detail, strong project management background, and proven ability to work successfully in a cross-functional environment.

Benefits

• Health insurance
• 401k plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities