Manager 3, Product Design

Intuit - Mountain View, CA

Full-time - Senior

Mountain View, CA

10,001+ employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Manager 3, Product Design role at Intuit involves leading a team of designers to create innovative user experiences for the Go To Market (GTM) Technology team. This position focuses on applying user-centered design principles to enhance marketing technology and personalization efforts, while also mentoring and coaching designers. The role emphasizes collaboration across various functions and the application of cutting-edge design methodologies, including generative AI, to deliver impactful customer experiences.

Responsibilities

• Lead a team of 3-4 designers and supervise external design agencies to deliver experience design for Marketing Technology and Personalization & Experimentation charters.
• Apply user-centered design (UCD) methodology and design principles to solve customer problems.
• Own the inputs of design processes, design strategy, design systems & guidelines, and information architecture.
• Lead cross-functional interactions with product management, product development, and project management to ensure timely and quality delivery.
• Advocate for the design vision to business, product, and technology stakeholders.
• Manage, coach, and mentor designers in developing key hard and soft skills; collaborate with third-party agencies for efficient design production.

Requirements

• 15-18 years of experience in interaction design, product design, service design, or a related field.
• 10+ years of experience managing UX/UI designers.
• Bachelor's or Master's degree in Product Design, Human-Computer Interaction Design, Interaction (Master's preferred), or Certified Usability Analyst(™).
• Demonstrable experience with user-centered design methodology, including user-centered analysis, information architecture, task-flow design, and usability testing.
• Experience applying established design principles in work.

Nice-to-haves

• Organized, self-directed, and efficient in managing multiple and complex projects.
• Ability to build positive, collaborative relationships across teams and functions.
• Effective communication, presentation, and negotiation skills.
• Experience designing for and working with design systems and reusable component libraries.

Benefits

• Opportunity to work with and coach up-and-coming designers.
• Access to innovative tech solutions to solve complex customer problems.