Manager, Academic Enrichment and Student Success

About the position

The Manager of Academic Enrichment and Student Success at Capella University is responsible for providing leadership and operational management for academic enrichment and student success initiatives. This role is crucial in ensuring student success through high-quality academic skills training, tutoring, and support services. The manager fosters a supportive learning environment and promotes academic excellence by delivering effective academic skill training and services to students across all degree levels.

Responsibilities

• Develop strategies to align portfolios and outcomes with university strategic goals and divisional objectives.
• Promote the value of services provided by the Academic Enrichment and Student Success teams and improve student outcomes.
• Raise awareness of risk areas at each degree level and provide suggestions to the leader of Institutional Effectiveness.
• Provide data-driven insights and consultative assistance to senior leaders and academic stakeholders.
• Influence and participate in the development of interventions to mitigate risks to student continuation and completion.
• Develop and revise academic policy, implement best practices, and provide faculty guidance.
• Supervise and develop professional staff in the function.
• Create an inclusive teamwork culture and encourage knowledge sharing and collaborative problem solving.
• Assess, evaluate, and improve the quality of academic skills and student success services.
• Oversee the development of new writing and research skills training and services.
• Facilitate collaboration with academic leadership to enhance students' writing skills and reinforce ethical research practices.
• Consult with academic leaders on the development of new or restaged academic offerings.
• Provide leadership for cocurricular experiences and other assigned work groups.
• Assist with university initiatives related to degree program quality and student success.

Requirements

• Doctoral degree preferred; Master's degree required in education, higher education, English composition, writing, mathematics, statistics, data analysis, or a related discipline.
• Minimum 5 years of related experience in an educational setting, preferably in higher education.
• Minimum 3 years of experience managing and supervising staff.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of writing and research standards.
• Experience with program development and process improvement.
• Excellent analytical and problem-solving skills.
• Strong computer and technology skills, particularly in Microsoft Office.

Nice-to-haves

• Experience in teaching and assessment of student learning.
• Data-driven decision-making skills.
• Experience with at-risk student intervention.

Benefits

• Competitive salary range of $82,800 - $124,200.
• Reasonable accommodations regarding travel limitations.
• Support for professional development and training.