Manager Access and Scheduling (Call Center)
Houston Methodist•Katy, TX
429d
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About The Position
The Manager Access and Scheduling position at Houston Methodist is responsible for implementing standardized processes to achieve high levels of service excellence, access, and patient satisfaction. This role emphasizes accountability in meeting key metrics related to quality, customer experience, associate engagement, and leadership effectiveness within the department. The manager will oversee daily operations, staff management, and ensure compliance with ethical and legal standards while fostering a patient-centric culture.
