Manager, Account Services Affiliate Hospitality Program - FIFA World Cup 26™

Endeavor Group Holdings - Miami Gardens, FL

Full-time - Mid Level

Miami Gardens, FL

Performing Arts, Spectator Sports, and Related Industries

About the position

The Manager, Account Services for FIFA World Cup 26™ is responsible for executing a strategic service plan aimed at maximizing revenue from hospitality packages and premium experiences. This role requires extensive experience in sports sales/service, exceptional networking abilities, and a proven track record of providing outstanding service to corporate sponsors.

Responsibilities

• Ensure the highest level of service for FIFA sponsors' commercial hospitality journey.
• Prepare necessary sales materials and correspondence, fulfill package requirements, and oversee onsite delivery of the Affiliate Hospitality Program.
• Maintain continuous communication with sponsors to manage expectations, gather feedback, and address specific requests or concerns.
• Build and sustain strong relationships with corporate clients and key stakeholders.
• Identify and engage potential clients through networking, industry events, and targeted outreach.
• Collaborate with legal and finance teams.
• Prepare regular reports on service KPI performance and market trends for senior management.

Requirements

• 5+ years in advanced Event, Hospitality, or Program Management.
• Proven ability to manage large-scale events and complex programs, ideally within a sports or significant public international event context.
• Strong relationship and stakeholder management abilities, skilled in nurturing relationships with high-value corporate sponsors.
• Creative and strategic thinking to conceptualize and implement innovative hospitality solutions.
• Robust financial acumen with competence in managing significant budgets and financial reporting.
• Detail-oriented with the ability to multi-task, meet deadlines, and prioritize tasks.
• Excellent communication skills for engaging with various internal and external groups, including senior executives and VIPs.
• Cultural competence to work effectively with diverse cultures and international clients.