Manager - Accounting Operations

$120,000 - $120,000/Yr

Soho House & Co - New York, NY

posted about 2 months ago

Full-time - Manager
New York, NY
Food Services and Drinking Places

About the position

Based in Manhattan and reporting to the Corporate Controller- Americas, the Manager- Accounting Operations will be the key contact between the accounting team and site personnel. This role will manage end-to-end business processes and adherence to policies and procedures for the North America region, with a heavy focus on purchase to pay and order to cash activities. This is a finance/operations hybrid role. The successful candidate will conduct company-wide training and refresh on processes, policies, roles, and responsibilities, ensuring that all team members are well-informed and compliant with established guidelines. Additionally, the Manager will develop policies and procedures where necessary to enhance operational efficiency and compliance. The Manager will act as a liaison with P&D and employee managers to ensure compliance with policies and provide guidance and plans for remedying non-compliance issues. Addressing site inquiries related to accounting and related activities will be a key responsibility, as will building strong partnerships with site management. The role will also involve working closely with the Corporate Controller to develop standard operating procedures (SOPs) that align with best practices. Furthermore, the Manager will liaise with house events teams on weekly vendor management, critical actions, and facilitation of the payment process, ensuring that all financial transactions are handled smoothly and efficiently. In addition, the Manager will oversee monthly guest ledger management, recoverability of receivables, and bad debt expense. They will be responsible for developing and providing weekly monitoring and reporting related to P2P and OTC activities, including compliance related to procurement, accounts payable, corporate credit card spending, company T&E, guest ledger activity, deposit ledger activity, and in-house sales activity. The role includes responsibility for month-end close review and approvals related to credit card and T&E coding and journals, as well as capex monitoring and review of fixed assets and month-end depreciation calculations. The Manager will supervise a team of 2, including a Staff Accountant- Operations and an Accounts Payable Specialist, and will be responsible for month-end balance sheet account reconciliations as they relate to sales and purchase ledgers, including assessing proper cut-off and resolution of suspense items and unapplied cash. Establishing procedures for vendor account reconciliation will also be a key responsibility, which includes reviewing staff work, following up on discrepancies, and liaising with the A/P Manager on vendor escalations. The Manager will implement and monitor internal controls related to daily site activities, including daily sales close-out procedures, cash handling/pick-up, inventory management, receiving of goods and services, and refund processing.

Responsibilities

  • Manage end-to-end business processes and adherence to policies and procedures for the North America region.
  • Conduct company-wide training and refresh on processes, policies, roles, and responsibilities.
  • Develop policies and procedures where necessary to enhance operational efficiency.
  • Liaison with P&D and employee managers to ensure compliance with policies and provide guidance on non-compliance issues.
  • Address site inquiries related to accounting and related activities.
  • Build strong partnerships with site management.
  • Work with Corporate Controller to develop standard operating procedures (SOPs).
  • Liaison with house events teams on weekly vendor management and payment process facilitation.
  • Manage monthly guest ledger, recoverability of receivables, and bad debt expense.
  • Develop and provide weekly monitoring and reporting related to P2P and OTC activities.
  • Responsible for month-end close review and approvals related to credit card and T&E coding and journals.
  • Monitor capex and review fixed assets and month-end depreciation calculations.
  • Supervise a team of 2, including a Staff Accountant- Operations and Accounts Payable Specialist.
  • Responsible for month-end balance sheet account reconciliations related to sales and purchase ledgers.
  • Establish procedures for vendor account reconciliation and follow up on discrepancies.
  • Implement and monitor internal controls related to daily site activities.

Requirements

  • 8+ years of experience in accounting or finance roles.
  • 4+ years of supervisory experience and working cross-functionally with operations teams.
  • Experience in the hospitality, retail, and/or CPG industries.
  • Experience working in a public company environment, multi-location or multi-business unit experience.
  • Academic background in accounting, finance, or related field is required.
  • Notable experience with drafting of SOPs and suggesting process automation and improvements.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Direct experience with automated A/P platforms, POS systems, and working in ERP systems.
  • Experience with ERP design, testing, and implementation related to P2P and OTC activities.
  • Ability to thrive in a fast-paced, dynamic environment.

Nice-to-haves

  • Experience partnering with site operators to build strong relationships.
  • Detail-oriented with a high level of intellectual curiosity.
  • Effective problem solver and communicator.
  • Exemplary time management skills.

Benefits

  • Full medical, dental, and vision benefits for full-time employees.
  • Retirement fund with a 2% match.
  • Paid time off including sick days and vacation days.
  • Career development opportunities domestically and internationally.
  • Access to a range of learning and development courses.
  • Team events including fitness sessions and art classes.
  • Free substantial meal while on duty in Houses & Restaurants.
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