Realtor.com - Scottsdale, AZ
posted 16 days ago
About the position
At Realtor.com, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone. Building your career? Build it better at Realtor.com. Join us and help change the world of real estate, one home at a time. The position is responsible for managing approximately 5 direct reports and will be reporting directly to the Senior AR Manager. The AR Manager will be leading team members who ensure all billing, credits and refunds for multiple product lines are processed accurately and in a timely manner, focusing on accuracy while maintaining established SLAs. The ideal candidate is a hands-on type self-starter who has prior experience leading within Accounts Receivable and who learns quickly and has the ability to evaluate current processes and recommends more efficient methods while maintaining financial integrity and SOX controls.
Responsibilities
- Hire and train new staff members
- Set proper expectations by coaching, counseling and disciplining employees; effectively communicating job expectations, planning, monitoring, appraising job contributions and adhering to policies and procedures
- Manage a team of 4-6 employees in a high volume department
- Accomplish AR department objectives by evaluating and improving processes and making required changes in line with best practices and creating better efficiencies, including recommendations for system improvements
- Guide employee actions by researching, developing, and updating processes as needed
- Process Billing Batches in Salesforce, as well as oversee manual billing to ensure customers are invoiced correctly and in a timely manner
- Approve Finance related cases in Salesforce related to credits and/or refunds, while leveraging multiple systems to execute due-diligence prior to approval
- Use judgment to re-prioritize staff workloads in line with business needs
- Work on issues requiring the analysis of data, relevant factors and resolve problems
- Partner with leaders from other departments as needed to accomplish goals and gain cooperation of others
- Other projects as assigned
Requirements
- 5+ years Accounts Receivable or related experience
- Minimum 2 years of prior management experience
- Bachelor's degree required
- Team player, ability to gain trust from direct reports and peers
- Excellent verbal/written communication, especially since team is on a hybrid schedule
- Professional and consistent work habits, strong work ethic
