Manager, Accounts Receivable

Red River - Chantilly, VA

Full-time - Manager

Chantilly, VA

Administration of Economic Programs

About the position

Elevate your career with Red River as our new Manager of Accounts Receivable! Join a dynamic, fast-growing team where you'll lead the charge in streamlining our collections operations and driving success. In this key role, you'll not only manage the day-to-day activities of the Accounts Receivable team but also deliver high impact reporting directly to executive management. You'll have the autonomy to assign tasks, realign priorities, and resolve challenges, all while ensuring the team meets its goals with precision and efficiency. Your expertise will be vital in managing the collections process, tackling issues with top customer accounts, and ensuring we deliver unmatched service to our customers and sales team. This isn't just a job—it's a chance to make a significant impact and be a part of something bigger. If you're ready to lead with purpose and passion, we want you on our team!

Responsibilities

• Manage the collections area of Accounts Receivable, with a dedicated staff of two supported in part by the AR billing team
• Responsible for the collections process and ensuring prompt customer responses
• Review all documentation supporting a sales order for collections, including proof of delivery, sales tax, freight, etc. to assist with customer conversations
• Review sales contracts and customer purchase orders to resolve customer disputes
• Prepare executive reporting on collections activities for daily calls with senior management and daily emails to the parent company
• Consolidate daily collections notes provided by the AR team and facilitate daily AR collections calls with the entire AR team
• Follow-up with sales and/or other internal Red River associates for assistance when customers do not reply or dispute an invoice
• Maintain strong relationships with customers and sales staff to help solve payment issues
• Maintain all documentation relating to collections efforts, including notes from emails or calls to customers, pulling sales credit memos and invoices as needed to assist with collections
• Contract close-out responsibilities
• Maintain cash receipts data and process
• Post all associated documents in the ERP
• Ensure tracking detail in sales order is correct for collections
• Follow-up on receiving reports and invoice issues
• Perform Month End reconciliation reports and journal entries
• Customer credit card processing
• Processing of credit memos
• Processing of new customer card requests
• Provide backup for other staff during their absence
• Other business duties assigned

Requirements

• 7+ years' relative experience in commercial and government invoicing, collections and sales & use tax experience. Government contracting experience preferred.
• At least 3-5 years management experience in Accounts Receivable invoicing or collections
• Degree in Business desired, major in Accounting or Finance preferred

Nice-to-haves

• Working knowledge of all aspects of Microsoft Navision and Costpoint related to position
• Working with office equipment
• Workstation productivity software: Microsoft Outlook, Office (Excel, Word), and Teams
• Internet research for invoicing and collections
• Tracking of payments and shipments via customer portals or websites

Benefits

• Competitive salary
• Excellent benefits
• Exceptional work environment