Manager, AI Product & Strategy

$143,000 - $228,000/Yr

Mastercard - New York, NY

Full-time - Senior

New York, NY

Credit Intermediation and Related Activities

About the position

The AI Product & Strategy Manager at Mastercard is responsible for leading the development and implementation of AI solutions within the Foundational AI team. This role combines strategic thinking with hands-on execution, focusing on driving the vision, roadmap, and execution of internal AI initiatives. The manager will collaborate with cross-functional teams to enhance cybersecurity, manage fraud and risk, and improve the digital payments experience, ultimately delivering value to customers and stakeholders.

Responsibilities

• Drive strategic vision and roadmap for internal AI products and platforms
• Define success metrics and prioritization frameworks
• Identify and validate new AI opportunities across the enterprise
• Balance technical feasibility with business value
• Guide initiatives from conception through deployment and iteration
• Partner with data science and ML engineering teams
• Contribute to technical architecture and implementation decisions
• Support scalable deployment of AI solutions
• Translate complex technical concepts into clear business value propositions
• Build and maintain relationships with key business stakeholders
• Present strategies and results to executive leadership
• Drive alignment across Product, Engineering, Architecture, and Business Operations
• Develop business cases and ROI analyses for new initiatives
• Create and maintain strategic documentation and communication frameworks
• Coordinate multiple concurrent AI initiatives and work-streams
• Support sprint prioritization
• Track and report on key performance metrics
• Drive change management strategies
• Enable successful deployment and adoption of AI solutions

Requirements

• Extensive experience driving technical initiatives, preferably with AI exposure
• Experience working with technical teams on complex initiatives
• Strong understanding of AI/ML concepts and their business applications
• Proven track record of delivering measurable business impact through technical solutions
• Experience with agile development methodologies
• Working knowledge of SQL and data analysis concepts
• Outstanding communication and stakeholder management skills
• Experience in payments or financial services is a plus
• Bachelor's or Master's degree in Computer Science, Business, Engineering, or related field

Nice-to-haves

• Experience in payments or financial services

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Vision insurance
• 401(k) matching
• Gym membership
• Bereavement leave
• Life insurance
• Paid sick time