Manager, Applicantions Development
Tampa General Hospital - Tampa, FL
posted 5 months ago
About the position
The Manager of Applications Development at Tampa General Hospital plays a crucial role in overseeing the acquisition, control, and maintenance of the organization's computer system applications. Reporting directly to the Director of IT Business Applications, this position involves analyzing products and recommending the adoption of new technologies and services to senior management. The manager is responsible for managing application access and usage, establishing and implementing policies and procedures for application acquisition and usage throughout the institution, and assigning work to application Project Leaders and analysts. In this role, the manager will establish action plans and priorities, recruit, maintain, and supervise a workforce dedicated to the acquisition and support of computer system applications. This includes counseling, appraising, disciplining, and rewarding employees, as well as overseeing payroll for assigned staff. The manager will also oversee budgeting and long-range planning for human resources, computer system applications, and office management related to their responsibilities. Additionally, the manager will initiate and participate in contract negotiations and monitor and authorize invoice payments. The position requires the preparation of activity, progress, quality, and trend reports, ensuring that all job duties align with the mission, vision, and values of Tampa General Hospital and the Information Systems division. The manager will support both Epic and non-Epic applications and must demonstrate competence in various leadership functions, including planning, organizing, directing, staffing, coordinating, reporting, and budgeting. A strong emphasis is placed on LEAN/Six Sigma Process Improvement and the ability to lead effectively in a matrix organization. The role also demands problem-solving skills, the ability to influence people, adaptability in approaches, and a focus on delivering results.
Responsibilities
- Direct the acquisition, control, and maintenance of the organization's computer system applications.
- Analyze products and recommend the use of new technologies and services to senior management.
- Manage application access and usage.
- Establish and implement policies and procedures for application acquisition and usage throughout the institution.
- Assign work to application Project Leaders and analysts.
- Establish action plans and priorities for application development.
- Recruit, maintain, and supervise a workforce for acquisition and support of computer system applications.
- Counsel, appraise, discipline, and reward employees.
- Oversee payroll for assigned employees.
- Oversee budgeting and long-range planning for human resources and computer system applications.
- Initiate and participate in contract negotiations; monitor and authorize invoice payments.
- Prepare activity, progress, quality, and trend reports.
Requirements
- Bachelor's degree in Information Technology, Business Management, or related field.
- 5-7 years of progressive management and supervisory experience with Epic Financial modules required.
- Experience in leading healthcare business applications selections, implementation, and tracking projects to successful execution.
- Experience in managing and leading staff and collaborating with the customer base.
- Experience in preparing and managing budgets and writing and implementing department policies and procedures required.
- Operational experience in all aspects of the Revenue Cycle: Accounts receivable, Accounts payable, Charge Capture, Claims processing, Statements, Account follow-up for both insurance and self-pay, and reimbursement analysis.
- 3-5 years of hands-on build in Resolute Hospital Billing and/or Professional Billing required with current certification in Epic Resolute- Hospital and/or Professional Billing.
Nice-to-haves
- Epic claims certification is a plus but not required.
