Emerson Electric - McKinney, TX

posted 2 months ago

Full-time - Senior
McKinney, TX
Electrical Equipment, Appliance, and Component Manufacturing

About the position

Emerson is currently seeking an Applications Engineering Manager in McKinney, TX. In this critical role, you will promote the sales of Pressure Management products and serve as a liaison between the sales channel and the company. Additionally, you will advise the technical support function provided for the Pressure Management product lines. This position is essential for ensuring that the sales team is equipped with the necessary technical knowledge and support to effectively sell our products. You will be responsible for providing technical assistance to field sales personnel regarding product applicability and installation practices, coordinating and participating in customer sales presentations, and defining and coordinating special customer product modifications. Furthermore, you will take an active role in evaluating special project proposals, including quotation submittal and pricing, while developing and conducting product training for both internal and external customers. In addition to supporting the sales channel, you will also focus on developing the Applications Engineering team. This includes continually reviewing and improving internal processes and communications that affect the speed and quality of application support. You will train and develop application engineering personnel, build and supervise performance metrics, and delegate workload accordingly. Your role will also involve promoting the corporate image by participating in trade shows and exhibits, developing good customer and factory relationships, and acting as an intermediary between sales and other internal departments. You will assist in new product development and develop application packages for specific industry requirements, while promoting customer awareness among all employees and analyzing common product problems to coordinate solutions.

Responsibilities

  • Providing technical assistance to the field salesperson concerning product applicability and installation practices
  • Coordinating and participating in customer sales presentations
  • Defining and coordinating special customer product modifications
  • Taking an active role in evaluating special project proposals including quotation submittal and pricing
  • Providing an interface between the sales channel and the company
  • Developing and conducting product training for internal and external customers
  • Continual review and improvement of internal processes and communications affecting speed and quality of application support
  • Training and developing application engineering personnel
  • Building and supervising performance metrics and delegating workload accordingly
  • Participating in trade shows and exhibits
  • Developing good customer/factory relationships
  • Acting as an intermediary between sales and other internal departments
  • Assisting in new product development
  • Developing application packages for specific industry requirements
  • Promoting customer awareness among all employees
  • Analyzing common product problems and coordinating solutions

Requirements

  • BS in Engineering or BS with background in technical sales
  • 5+ years progressive engineering or 5+ years of technical sales experience
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office and Access
  • Ability to handle critical customer relationships tactfully
  • Ability to travel within North America 25% of the year

Nice-to-haves

  • Marketing and/or sales experience
  • Thorough product and application knowledge in addition to knowledge of company systems, procedures and personnel
  • Bilingual - English & Spanish

Benefits

  • Paid parental leave
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • On-the-job training
  • Parental leave
  • Employee assistance program
  • Vision insurance
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