Walgreens Boots Alliance - Pittsburgh, PA

posted 2 months ago

Full-time - Mid Level
Pittsburgh, PA
5,001-10,000 employees
Health and Personal Care Retailers

About the position

The Manager of Asset Protection Solutions at Walgreens is responsible for ensuring the safety, security, profitability, and resiliency of the company's assets, team members, and customers. This role involves reporting any information that poses a risk to the company's interests and providing guidance on matters requiring examination. The manager will develop, recommend, and implement programs, procedures, techniques, and equipment to achieve these goals. A deep understanding of store operations is essential, as it directly impacts Asset Protection objectives. The position requires direct management of assigned team members and contracted security professionals, fostering partnerships with leadership within the designated geographic territory. Key responsibilities include applying knowledge of federal, state, and local laws related to team members and non-employees, proactively identifying potential losses, and developing strategies to minimize risks. The manager will establish communication channels with Store and District Management, the Asset Protection Solutions department, and other stakeholders to ensure that Asset Protection goals are met. Additionally, the role involves managing third-party contracted guard forces, ensuring compliance with policies and procedures, and providing training and oversight to team members. The manager will also conduct financial analyses of asset protection programs, recommend cost-saving initiatives, and ensure that store security objectives are consistently applied. Mentoring and developing staff, maintaining knowledge of Pharmacy and Retail Operations policies, and leading cross-functional teams for new solution implementations are also critical aspects of this role. The position requires a robust case load management, including travel, training, and meeting attendance, while overseeing the day-to-day activities of employees and ensuring that objectives are met efficiently.

Responsibilities

  • Reports any information that poses risk to the best interest of the Company.
  • Researches and provides guidance on matters requiring examination.
  • Develops, recommends, and implements programs, procedures, techniques, and equipment to ensure safety and security.
  • Utilizes knowledge of store operations affecting Asset Protection goals.
  • Directly manages assigned team members and contracted security professionals.
  • Establishes and maintains partnerships with leadership within the APS geographic territory.
  • Applies knowledge of laws related to team members and non-employees.
  • Proactively identifies and reports on potential and actual exposure to loss of Company assets.
  • Develops means to minimize risk and ensure compliance with Company policy.
  • Establishes communication avenues with Store and District Management and other stakeholders.
  • Manages third-party contracted guard force and ensures adherence to policy and procedures.
  • Communicates and coordinates with the Asset Protection Solutions department to reduce shrink.
  • Maintains regular communications with Pharmacy and Retail Operations and other Corporate Departments.
  • Reviews budget-to-plan and performs financial analysis of asset protection programs.
  • Provides guidance and programmatic oversight to other team members.
  • Ensures store security objectives are consistently applied based on location needs.
  • Develops and mentors staff through onboarding and training opportunities.
  • Maintains knowledge of Pharmacy and Retail Operations policies and auditing standards.
  • Conducts testing of new solutions and leads cross-functional teams for implementation.
  • Collaborates with accounts payable and store managers to ensure timely vendor payments.
  • Analyzes and distributes Area and District specific data to the field.
  • Supports all business units within the geographic territory of responsibility.
  • Manages day-to-day activities of a group of employees and provides technical guidance.
  • Oversees hiring, firing, and performance review processes.

Requirements

  • Bachelor's Degree and at least 2 years of loss prevention/asset protection, safety and/or retail operations experience OR High School Diploma/GED and at least 4 years of loss prevention/asset protection, safety and/or retail operations experience.
  • At least 1 year of experience analyzing, evaluating, and/or presenting information to support teams.
  • Experience with business, financial and/or data analysis.
  • Basic level skill in Microsoft Excel, PowerPoint, and Word.
  • Experience handling confidential information (e.g., HIPAA, PCI).
  • Experience using time management skills to prioritize and meet deadlines.
  • Willing and able to work a flexible schedule to meet business needs.

Nice-to-haves

  • Bachelor's Degree
  • Certification in Wicklander-Zulawski, and LPC/CFI designation.
  • At least 3 years of experience operating asset protection systems and facility equipment.
  • At least 1 year of cross-functional team leadership experience.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k plan
  • Paid holidays
  • Paid time off
  • Employee discount programs
  • Tuition reimbursement
  • Professional development opportunities
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