Macy's - Marlborough, MA
posted 3 months ago
Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. The Manager, Asset Protection oversees one of the highest shortage locations, with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume, or significant Shortage risk. They serve as the subject matter expert on Asset Protection and Shortage Reduction Strategies within their location, the experience they bring in asset protection and shortage reduction is essential in supporting the overall company goal for topline results. In this role, you will lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs. You will develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals. Additionally, you will manage and monitor internal and external theft investigations, apprehensions, and recoveries, analyze theft trends through the utilization of available AP Reports, Systems, and Technology, and ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively. You will also support the preparation, take, and reconciliation of the annual inventory process, focusing on significant shortage opportunities and developing action plans with a higher level of impact to improve location and district results. As a leader, you will uphold Macy's commitment to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate. You will role model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience, ensuring selling floor merchandise protection standards are maintained and conducting AP audits for action opportunities. You will also maintain safety awareness and a safe shopping and work environment for customers and colleagues, handle proprietary, sensitive, and confidential information, and manage high-profile incidents and special event management. You will recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development, and succession planning. Achieving results through managing others, including direct reports who are often hourly colleagues and leaders, you will play an influential role in the development of high-potential leaders and lead innovative projects while fostering idea sharing among peers. Establishing yourself as an influential leader, you will address colleague concerns in a reasonable and fair manner, consistent with the values expected by the Company, and leverage partnerships with local law enforcement, prosecutors, and community leaders.