Manager Assistant (Chief-of-Staff) for the Finance & GSM Technology Organization

$80,000 - $155,000/Yr

American Express - New York, NY

Full-time - Mid Level

New York, NY

Credit Intermediation and Related Activities

About the position

The Manager Assistant (Chief-of-Staff) for the Finance & Global Supply Management Technology (FGT) organization plays a crucial role in supporting the Unit CIO by organizing key business processes, including budget management, talent management, strategic communications, and colleague engagement. This position is integral to the leadership team, facilitating meetings, managing processes, and enhancing communication strategies to ensure effective collaboration and engagement across the organization.

Responsibilities

• Influence and observe how strategic decisions are made within the organization.
• Prepare presentations to communicate strategy and vision, providing recommendations for areas of improvement.
• Develop information structures and processes for visibility and timely updates on initiatives and deliverables.
• Organize and facilitate leadership meetings, calls, and forums, managing content and agendas.
• Run major annual talent management processes such as talent assessment and performance management.
• Coordinate and contribute to impactful presentations and activities like town halls and strategic projects.
• Cultivate strong relationships and open lines of communication with team members.
• Own an effective communication strategy to maximize employee engagement and drive a sense of belonging.
• Identify opportunities to improve processes and performance across the organization.
• Support colleague processes, including recruitment and training oversight.

Requirements

• Strong communication and organizational skills.
• Proven ability to solve problems and plan long-term projects.
• Experience in creating engaging and informative presentations.
• Ability to collaborate effectively with diverse stakeholders.
• Proven track record of managing multiple priorities and meeting deadlines.
• Ability to work independently and influence without direct authority.
• Commitment to fostering an inclusive team culture.
• Strong understanding of financial management and data analysis.

Nice-to-haves

• Knowledge of Finance and Global Supply Management processes is a plus.
• Bachelor's degree or equivalent experience preferred.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid parental leave
• Retirement plan
• Vision insurance