Manager BI Engineering

Octapharma Plasma - Charlotte, NC

Full-time - Manager

Charlotte, NC

Merchant Wholesalers, Nondurable Goods

About the position

Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role: Manager, Business Intelligence Engineering -Onsite (M-F).

Responsibilities

• Provide technical guidance and/or training to BI Engineers and assignment of tasks to meet business requirements.
• Work with team members and Subject Matter Experts on identifying, designing, building, and performing analytics to provide insights to business partners.
• Manage the recruitment, development, retention, and organization of the BI Engineering team in accordance with corporate budgetary objectives and human resource policies.
• Interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories.
• Work with the business-units and executive leadership on strategic analytics initiatives.
• Function as the internal marketer for the platforms and be able to articulate pros/cons, evaluation criteria, and business and technical advantages of each platform.
• Collect, analyze, and interpret requirements using interviews, document analysis, business process descriptions, and business analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate, collaborate, and facilitate knowledge transfer between internal customers and development team to analyze information needs and functional requirements.
• Assist in the development of meaningful and measurable Key Performance Indicators.
• Extract, analyze, and visualize large volumes of data from internal and external repositories.
• Take ownership in process improvement and compliance.
• Work independently with users to define concepts.
• Coordinate with the business users who test, validate, and evaluate new reports, to identify issues in usability and adoption.
• Serve as the conduit between the internal customer community and the software development team through which requirements may flow.
• Assist stakeholders in extracting meaning from visualized data sets.
• Work alongside business users and train them on how to alter, analyze and visualize data themselves.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field of study, or equivalent industry qualifications.
• Minimum of five (5) years' experience leading Development and Support teams in a regulated environment.
• Minimum of seven (7) years' experience creating, editing, revising, and publishing BI production level reports and dashboards, ideally in Power BI, MicroStrategy, or Tableau.
• Analytical and inquisitive with the ability to solve practical problems and handle a variety of concrete variables and interpret information furnished in written, oral, and/or diagram form.
• Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization.
• Extensive experience in report development, coding of SQL, M code, DAX, and other report development.
• Strong analytical, problem-solving and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Experience with ETL tools, such as Informatica or SSRS.
• Extensive experience with SQL Server database tools and database administration tasks.
• R or Python knowledge is a plus.
• Possess excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
• Demonstrated flexibility to changing environments.
• Will be required to work outside of Normal Business hours, primarily in the event of an emergency or implementation of new systems/upgrades which will need to be done after hours.
• Extensive experience in the development and presentation of technical material to non-technical leaders.
• Experience with Process Definition and Process Improvement training.
• Experience with Document Management Systems.
• Solid understanding of data warehousing design, development, and management.
• Extensive experience in the design and management of effective change control systems.

Nice-to-haves

• Experience with R or Python.

Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Employee assistance program (EAP)
• Wellness program
• 401 (k) retirement plan
• Paid time off
• Company-paid holidays
• Personal time